Retainful Email Marketing, SMS
Email Marketing, SMS, Newsletters, Popups in one unified app
Rating
4.6
feedback
27
chart
#2,011
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
4%
-
Less than a day
11%
-
Less than a month
48%
-
Less than a year
30%
-
More than a year
4%
Reviews Summary
The reviews for the Retainful Shopify App are overwhelmingly positive, highlighting the app's usefulness, customer service, and effectiveness in recovering abandoned carts. Users appreciate the simplicity of setup, helpful support from team members like Niha, Kaarthika, and Madhav, and the impact on customer engagement. The app is praised for its email marketing system, automation tools, and ease of customization. However, there are a few negative reviews mentioning issues with email editing, difficulty in correcting mistakes during setup, and problems with displaying emails in certain platforms like Yahoo.
Highlights
Review RSS Feed
All reviews
Jan. 11, 2026
I would like to take a moment to sincerely appreciate the support and professionalism of my retained customer service representative vaishaak. From the beginning of my Shopify integration, he has been very helpful, patient, and knowledgeable, especially with setting up key features and guiding me through areas I wasn’t fully familiar with. This shows his commitment to seeing tasks through, not just setting things up and moving on.Thank you
Dec. 11, 2025
Nov. 26, 2025
Retainful has helped me a lot with my store. Their cart recovery and email tools actually work, even on the free plan. I noticed a clear improvement in customer engagement and abandoned carts started coming back. The setup was simple, support was helpful, and everything runs smoothly in the background. If you’re a new store owner or want to recover more sales without stress, Retainful is honestly one of the best apps to start with.
Nov. 25, 2025
Nihasini helped us to set up our email campaigns. She is very knowledgeable and helpful
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