Rating

5.0

feedback

20

Reviews

chart

#2,449

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    0%
  • Less than a year
    80%
  • More than a year
    15%

Reviews Summary

The reviews for the Retentics Shopify App are overwhelmingly positive, highlighting the app's effectiveness in improving email marketing strategies, increasing revenue, and providing excellent customer support. Users praise the AI capabilities of Retentics for making personalized recommendations, automating email flows, and optimizing customer segmentation. The app is commended for simplifying the setup process, saving time, and driving significant results in terms of revenue growth and customer engagement. Additionally, the responsive and supportive nature of the Retentics team is consistently mentioned as a major benefit, with users expressing gratitude for the seamless integration and ongoing assistance provided.

Highlights

Effective AI-driven personalized recommendations and automated email flows
Positive impact on revenue growth and customer engagement
Simplified setup process and time-saving benefits
Responsive and supportive customer service
Seamless integration and ongoing assistance

Rating Breakdown

  • 5
    100% (20 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 100% (20)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

May 28, 2026

We’re growing rapidly, but our email revenue and conversion rate were not scaling at the same pace. Before using Retentics, we thought our flows were already performing well. However, once we started using their micro-segmentation and customer journey insights, we realized there were many missed opportunities across retention and repeat purchases. Since using Retentics, we’ve seen a significant improvement in conversion rate and overall flow performance. They helped us make our email strategy much smarter and more data-driven without all the guesswork. Highly recommended for brands looking to scale retention revenue more effectively.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

March 31, 2026

We care a lot about customer experience, so we were nervous about letting AI handle it. With every customer’s routine being different, we didn’t think an automated tool could get it right. The Retentics team changed that by showing us how their AI makes recommendations. Now we trust it to send personal suggestions, and repeat purchases are way up!

Using app

10 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 12, 2026

Getting started with Retentics was super easy thanks to their support team. It's amazing how much of our email revenue comes directly from their automated flows!

Store

Cardon

Using app

Almost 2 years

Total reviews

6

Average rating

4.7

5 / 5 Share

March 5, 2026

Before Retentics, we were mostly guessing when it came to customer timing and product recommendations. Their AI takes the guesswork out of building segments and targeting the right customers at the right moment with the right product – something we simply didn’t have the time or data to do manually. Implementation was seamless, and their team handled everything, even the creative, which made it incredibly easy to get started. As a small and nimble team, having a tool that not only drives results but also gives us back our time is a huge win. Retentics has made our email marketing smarter and more impactful without adding more to our plate.

Using app

11 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 13, 2025

Email marketing is not our strongest suit, especially when it came to creating messages that felt truly personal. The Retentics team stepped in—from setup to optimization to helping us drive more revenue through smarter personalization. It’s been incredible watching our sales increase without having to manually oversee every email flow.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

All reviews

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