Rating

5.0

feedback

103

Reviews

chart

#7,194

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    2%
  • Less than a year
    83%
  • More than a year
    15%

Reviews Summary

The reviews for the Stay Shopify App are overwhelmingly positive, with users praising the seamless migration process, high-touch customer support, user-friendly platform, and the ability to scale with their businesses. Customers appreciate the ease of use, customization options, and the responsiveness of the support team. The Stay platform is commended for its intuitive interface, automated offers, retention engine, and the dedication of the customer success managers. Users also highlight the proactive approach of the Stay team in continuously improving the platform and providing personalized assistance to meet the needs of individual businesses.

Highlights

Seamless migration process and onboarding
High-touch customer support
User-friendly platform with customization options
Responsive support team
Continuous improvement and proactive approach

Rating Breakdown

  • 5
    98% (101 ratings)
  • 4
    1% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (1 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

May 15, 2025

From the beginning demo call to migration, the team at Stay is absolutely incredible. The whole platform is user friendly and they take anticipating customers (and clients!) needs to another level. Looking forward to continued growth with the team at Stay.

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

May 6, 2025

Our customer success manager is honestly amazing at problem solving. Whenever I reach a point beyond my understanding, Audrey is able to quickly and kindly fix the issue. Thank you guys!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 30, 2025

Stay's personal service and support is exceptional and appreciated. Our customer success manager, Sophie, is very helpful and responds quickly to all questions. We moved from the other company and never looked back!

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 30, 2025

We like using this app for our subscription! The user interface is easy for both the customer and for us managing the program, it comes with a lot of useful analytics, and I love that they are always coming out with new features and updates, with a dedicated customer success manager that we meet with every month to introduce them and make sure we are getting the best use out of all that stay.ai has to offer. They are also super quick to respond to any emails answering questions or even assisting us in making updates.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

April 29, 2025

strong tech and amazing support team that is also highly strategic - best saas tool for sub business in the market

Using app

About 1 year

Total reviews

9

Average rating

5.0

All reviews

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more