Retouched.ai for Shopify

Retouched.ai

Retouched.ai : Background removal app for Shopify

Developer
View on App Store

Rating

4.8

feedback

17

Reviews

chart

#2,562

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    12%
  • Less than a month
    47%
  • Less than a year
    35%
  • More than a year
    6%

Reviews Summary

CutOutWiz has received mixed reviews from users. While some customers praise the app for its quick turnaround time, excellent image quality, and responsive customer support, others have raised concerns about fraudulent activities and scam attempts by the company behind the app. Positive themes in the reviews include fast editing, good customer service, high-quality results, and affordable pricing. On the other hand, negative themes revolve around scam accusations, bogus invoicing, and questionable business practices.

Highlights

Quick turnaround time and efficient editing services
High-quality image output and good customer service
Affordable pricing and value for money
Fraudulent activities and scam attempts
Questionable business practices and bogus invoicing

Rating Breakdown

  • 5
    94% (16 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    6% (1 ratings)

Reviews with Text

  • 100% (17)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Dec. 5, 2022

I did a test of different clipping services. I sent the same images to Cutout Wiz and Path Edits, to compare side-by-side results. Cutout Wiz did OK, but their images were not quite as clean as Path Edits. But BEWARE Cut Out Wiz is a scam!!! Here is their actual company info: THE KOW COMPANY LIMITED WEBSITE: WWW. THEKOWCOMPANY.COM NAVANA-DH TOWER, PLOT-6, PANTHAPATH, PS-TEJGOAN, DHAKA-1215. This fraudulent company will scam you. Their invoicing is handled very strangely! They will email you bogus invoices asking for payment. I tested them out in August and promptly paid for the images that they cut out for us through their PayPal account. But I wasn't planning to use them again so I deleted the app and stopped using their service altogether. They then emailed me a BOGUS invoice on December 2 for $79.98, and another BOGUS invoice on December 5 for $36.89. These people are either exceptionally stupid, or corrupt. Avoid!

Using app

8 days

Total reviews

89

Average rating

4.2

Developer Reply

Hello Rick, The situation that has unfolded is truly unfortunate, we would like to explain things from our end to rectify any misconception you may have against us. To start off, we never send invoices to our Shopify clients as they get an automated invoice through the app. We send invoices to our clients who order through our website and every client who orders through our website gets a generated name or code. In your case, the order you placed in August was through our website and your code was 773. With that being said, the main problem that occurred which caused this issue was a typo between code 773 and 733 for which reason you received an invoice that was not yours in the first place. While we have already sent you a detailed email explaining the situation and we would like to address this issue here again. We are saddened by the discomfort you have faced. We would also like to clear any area of misinterpretation about our company, The KOW Company ltd. is the parent company that offers many services under its umbrella such as CGI/ 3D modeling, desktop publishing, and image & video post-production. CutOutWiz is a company under the KOW Company ltd. which is specialized in image and video editing part. We always value our clients and their feedback and we endeavor to be better every day, the problem that has occurred was a human error and we will ensure that this does not happen again. Thank you for your understanding! - Team CutOutWiz

5 / 5 Share

July 14, 2021

I love this app. We've been using CutOutWiz for some time. I am continually impressed with the results and stellar customer support.

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 11, 2019

I'm very happy with the CutOutWiz team. Quick turnaround, good customer service, good quality editing.

Using app

22 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 4, 2018

Excellent final images and really quick turnaround. Will be using this app many more times in the future!

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 9, 2018

Excellent App. Excellent Image Output. 1st 10 images were done to perfection. Very Happy. Will be doing more images with them. Per Image about $1.19. That's a great price.

Using app

About 9 hours

Total reviews

1

Average rating

5.0

All reviews

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more