Rating

4.9

feedback

10

Reviews

chart

#3,488

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    20%
  • Less than a year
    70%
  • More than a year
    0%

Reviews Summary

The Retrevo SMS Cart Recovery app has received overwhelmingly positive reviews from users. Customers appreciate the quick and very good support provided by the app, making them feel safe and satisfied with its performance. The ease of use and setup compared to other SMS apps is highlighted as a major advantage, along with the app's ability to generate great results and revenue reliably. Users also praise the app for its value-adding features like automated SMS reminders for cart recovery, which have proven to be effective in reducing cart abandonment and boosting conversions. However, some users mention that there are important features missing, such as the ability to tag links with utm for analysis purposes and create automation for upsell, new subscribers, and more, which are available in competitor apps. Additionally, a few users find the app slightly expensive for new stores but still rate it highly for its effectiveness and simplicity.

Highlights

Positive customer support and satisfaction
Ease of use and setup compared to other SMS apps
Effective cart recovery and revenue generation
Missing important features compared to competitors
Slightly expensive for new stores

Rating Breakdown

  • 5
    90% (9 ratings)
  • 4
    10% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Aug. 11, 2024

Quick very good support! I just installed the app and feeling pretty safe using it! So far so good! I highly recommend it!

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

July 19, 2024

Easy to use and set up! Way better than other SMS apps I have used in the past.

Using app

9 days

Total reviews

2

Average rating

3.0

5 / 5 Share

June 21, 2024

Using them on 3 of my stores. They provide great results!

Store

HYKLE

Using app

27 days

Total reviews

11

Average rating

3.1

Developer Reply

Thank you for your kind review! Very happy to be your partner.

4 / 5 Share

April 17, 2024

Support is amazing, but there is important features missing, as tag the link with utm for analyses propose, also not allow create automation for upsell, new subscribers and etc as others competitors

Using app

About 2 months

Total reviews

6

Average rating

3.3

5 / 5 Share

Feb. 16, 2024

Excellent app! Add value tu your store. Great staff! if you are looking for the best abandoned cart SMS automated APP Stop Looking! This is the best one!!

Using app

2 months

Total reviews

3

Average rating

5.0

All reviews

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