Retrics ‑ AI Retention Engine
Retrics is an AI retention engine for Shopify merchants that helps predict customer churn and provides AI-drafted win-back strategies. The app analyzes orders, customers, and products to identify potential lapses and valuable customers, grouping them based on buying behavior and providing ready-to-send messages for reorder, win-back, and cross-selling.
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We were guessing at retention before this. Retrics pulled our order history in and showed us repeat rate, churn risk, and which segments were worth re-engaging — in plain numbers, not a black box. Set up our first win-back campaign the same week. Support has been fast and genuinely helpful when we had questions about the data. Worth it if you care about repeat revenue and not just new orders.
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