OMNIDESK AUSTRALIA review for Retter ‑ Heatmaps & Replay

Feb. 7, 2023

Really handy app. Been using it on an expansion store and just moved it over to the main site. Find it better than hotjar for what I actually want it for. Have been able to significantly improve the UI/UX of our site as well as increase conversion rate for our site based on the learnings that we had. This included our first 'solution' which turned out not to work as we intended and meant we were able to pivit to a new solution that DID work. We initially had some challenges getting set up as our site has some unique customisations to it. Developer was helpful in getting it sorted for us within a few days. They also mentioned a few things in the pipeline which will be extremely useful!