Returbo: Returns & Exchanges for Shopify

Returbo: Returns & Exchanges

Convert returns to exchanges - Returbo

Rating

5.0

feedback

61

Reviews

chart

#1,976

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    2%
  • Less than a month
    21%
  • Less than a year
    74%
  • More than a year
    0%

Reviews Summary

The reviews for the Returbo Shopify App are overwhelmingly positive, highlighting the app's ability to streamline the return and exchange process, save time, and improve customer satisfaction. Users appreciate the smooth onboarding process, user-friendly interface, and excellent customer support provided by the Returbo team. The app has been praised for its efficiency in handling returns, tracking return reasons, and integrating seamlessly with Shopify. Customers also mention the valuable insights gained from the app, such as understanding return trends and improving product selection. However, some users encountered minor issues early on, but these were quickly resolved by the responsive support team. Overall, Returbo is highly recommended for businesses looking to optimize their return management and enhance the customer experience.

Highlights

Efficiency in return and exchange process, time-saving features, user-friendly interface
Excellent customer support, seamless integration with Shopify
Insights on return reasons and product selection, valuable data analysis
Minor issues resolved quickly by support team
Recommendation for businesses to improve return management and customer experience

Rating Breakdown

  • 5
    98% (60 ratings)
  • 4
    2% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

May 12, 2025

Returbo has transformed our returns and exchange flow, creating a more seamless experience for both our team and our customers. With their solution, customers can manage exchanges independently, which streamlines our operations, reduces manual work, and helps us retain revenue that might otherwise be lost.

Using app

--

Total reviews

3

Average rating

5.0

Developer Reply

Fantastic!!! Thank you so much for the review πŸ˜πŸ˜ƒπŸŒΈ

5 / 5 Share

May 12, 2025

Easy to set up, easy to use. Great app, does what it says.

Using app

--

Total reviews

1

Average rating

5.0

Developer Reply

Thank you soo much for the review!! Happy to hear 😍🌸

5 / 5 Share

May 7, 2025

I've used the service for a few months now and we're super happy with it. Easy to use and saves us so much time. Great customer service! I really recommend it! /Emma

Store

BAMBAM

Using app

4 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you Emma!! Its a pleasure working with you!! πŸ˜ƒπŸŒΈπŸ’«

5 / 5 Share

April 11, 2025

We are super satisfied with our collaboration with Julia SΓΆderqvist and Returbo, and we have drastically decreased the amount of customer support tickets as well as saved tons of time thanks to their service.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Music to my ears!!! So happy to work with you πŸ˜πŸŒΈπŸ’«

5 / 5 Share

March 20, 2025

Returbo has completely changed the way we handle returns and exchanges. Customers can now swap items themselves, which saves us a ton of time and helps us keep the sales. Super smooth onboarding and an amazing team behind the app – highly recommend!

Using app

23 days

Total reviews

1

Average rating

5.0

Developer Reply

Woow! Thank you so much for the review! 😍 Music to our ears πŸ’«

All reviews

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