Returbo: Returns & Exchanges
Convert returns to exchanges - Returbo
Rating
5.0
feedback
58
chart
#2,023
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
0%
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Less than a day
2%
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Less than a month
22%
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Less than a year
74%
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More than a year
0%
Reviews Summary
The reviews for the Returbo Shopify App are overwhelmingly positive, highlighting the app's ability to streamline the return and exchange process, save time, and improve customer satisfaction. Users appreciate the smooth onboarding process, user-friendly interface, and excellent customer support provided by the Returbo team. The app has been praised for its efficiency in handling returns, tracking return reasons, and integrating seamlessly with Shopify. Customers also mention the valuable insights gained from the app, such as understanding return trends and improving product selection. However, some users encountered minor issues early on, but these were quickly resolved by the responsive support team. Overall, Returbo is highly recommended for businesses looking to optimize their return management and enhance the customer experience.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
April 11, 2025
We are super satisfied with our collaboration with Julia Söderqvist and Returbo, and we have drastically decreased the amount of customer support tickets as well as saved tons of time thanks to their service.
March 20, 2025
Returbo has completely changed the way we handle returns and exchanges. Customers can now swap items themselves, which saves us a ton of time and helps us keep the sales. Super smooth onboarding and an amazing team behind the app – highly recommend!
Woow! Thank you so much for the review! 😍 Music to our ears 💫
March 12, 2025
We started using Returbo about a month ago, and so far, we are very satisfied! It saves us time in our return and exchange process, making everything more efficient. The system also allows us to track return reasons and get a better understanding of which products are frequently returned and why. This insight is extremely valuable for improving our product selection and customer experience. Highly recommended for any business looking to streamline their return management!
Fantastic, great to hear! 😃🚀 Very happy working with you!!
Feb. 26, 2025
Smooth service after a quick setup and integrations experience. No customers have been confused by the returns process either.
Thank you so much for this review! 😃 Happy the setup and integration worked smoothly :)
Feb. 26, 2025
Returbo is a highly userfriendly app with a great support team that is always easy to get in contact with. Because of our warehouse system, we stumbled upon some difficulties regarding implementation (not Returbo's fault), but thanks to Returbo's great efforts, the problems were solved quickly. The app itself is seamless and easy to work with. Great interface, and makes handling returns and exchanges ten times easier. The Shopify integration is 10/10.
Wow! What an amazing review!! Thank you so much Kattnakken 😍🙏 Makes us very happy to hear 💖
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