ReturnBear
Save time & money on returns with a full-suite return...
Rating
5.0
feedback
7
chart
#5,433
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
14%
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Less than a day
0%
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Less than a month
29%
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Less than a year
29%
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More than a year
14%
Reviews Summary
ReturnBear is highly praised by ecommerce merchants for its efficiency in handling returns and reverse logistics. Users appreciate the seamless process it provides, allowing them to save time and money on returns. The app is commended for its ability to simplify the returns process, make customers happy, and improve overall customer satisfaction. ReturnBear's team is highlighted for their responsiveness, generosity, and continuous improvement of the platform. Users also value the convenience of drop-off locations for returns, which has proven to be a significant advantage for increasing brand competitiveness and reducing shipping expenses.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Aug. 29, 2024
Really impressed with the software, physical presence, and team behind ReturnBear. They really fill a gap within the ecommerce world for reverse logistics, and it's not at a cost; we've actually been able to save on our returns process by switching over, as their ability to receive and redistribute product efficiently has been a huge benefit for our 3PL and overall returns processing. If you're looking to tighten up your reverse logistics and save in the process: run, don't walk, to ReturnBear!
July 11, 2024
I was ReturnBears first customer as they were building out the platform and I couldn't be happier with the process and level of service I have received along the way. Its been exciting to see how they have grown and evolved over the years and are always prioritizing how to best serve their stores. Highly recommend!
April 21, 2023
If you want to simplify your returns process and make your customers happy, then this is the app for you. Once the app is set up, you can essentially forget all about your returns, they handle almost every aspect of the process. I cannot recommend this app enough!
Jan. 13, 2023
For customers, buying shoes is tough and having an easy/painless return process is an advantage when it comes to overcoming objections and hesitations before the purchase. The fact that customers can drop off their returns at a nearby location and get their refund almost instantly has been a great boost to get first timers to the brand. As a brand without our own physical stores, this allows us to be more competitive in the market vs the retail channel. Over Q4, we saw over half of our returns go through the drop off location! This saved us $$ as well since we were able to consolidate returns through ReturnBear vs having individual packages come back to our warehouse (Shipping in Canada is a big expense line for eCommerce). The team at ReturnBear have been fantastic partners, they're quick to respond and always improving their platform. Highly recommend.
July 21, 2022
I'm super blessed to be working with ReturnBear to help grow Love & Nudes even more efficiently I have to give their team a shoutout for their generosity, patience and brilliance. They thought of everything for the onboarding, making the process peaceful and easy #businessangels
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