TrackBack ‑ Smart Returns

TrackBack - Smart Returns is a returns portal app for Shopify stores that offers automated refunds and exchanges. Customers can easily look up their orders, select items and reasons for return, and choose a refund type. Merchants can review and manage return requests, process refunds, and set up various configurations like return windows and auto-approval rules. The app also provides built-in analytics to track return volumes, top reasons for returns, and refund totals over time.