eCommerce Returns Management for Shopify

eCommerce Returns Management

Unlock an exceptional returns experience

Rating

5.0

feedback

8

Reviews

chart

#9,104

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    0%
  • Less than a year
    75%
  • More than a year
    25%

Reviews Summary

The ReturnKey app has received overwhelmingly positive reviews from ecommerce merchants who have installed it on their online stores. Users have highlighted the significant reduction in time and financial commitment required to handle returns, thanks to the efficient and user-friendly interface of the ReturnKey portal. Customers find the app easy to use, and it has helped merchants manage return orders effectively, leading to smoother returns and exchanges. The ReturnKey team has been praised for their exceptional level of support and responsiveness, going above and beyond to ensure a flawless experience for both retailers and customers. Overall, ReturnKey has been highly recommended for improving customer experience, operational efficiency, and cost savings in the e-commerce sector.

Highlights

Efficient returns processing and cost savings
User-friendly interface and ease of use
Exceptional customer support
Improved visibility and oversight of returns process
High customer satisfaction and recommendation

Rating Breakdown

  • 5
    100% (8 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 22, 2023

Our company's time and financial commitment to handling returns have been significantly reduced thanks to the ReturnKey site.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 10, 2023

ReturnKey Portal is very helpful for us! Very easy-to-use and straight forwards interface for our customers and help us to manage the return orders which eases our workloads.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 10, 2023

The ReturnKey app has truly made processing returns so much easier for us! The interface is very user friendly for not just the retailer but for customers as well. Not forgetting, the ReturnKey team has also been super helpful and we hope to see some updates implemented to make the process even more seamless.

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 9, 2023

ReturnKey Portal is very helpful for us! Very easy-to-use for our customers and it helps us to manage return orders. ReturnKey team also very helpful to solve our issues. Highly recommended!

Using app

Over 1 year

Total reviews

6

Average rating

5.0

5 / 5 Share

Oct. 19, 2021

ReturnKey is a MUST-HAVE app for online fashion brands. We had been searching for so long for a returns management software like Returnly/HappyReturns/etc to facilitate returns that could work in Indonesia, but couldn’t find any until ReturnKey — just in time right before our launch! We’ve been using it for a little over 1.5 months now, and both our team and customers are loving it (easiest returns in Indo they’ve done so far, they said). Returns and exchanges have been super smooth, thanks to the well-designed, easy-to-use return portal with very clear instructions, and the exceptional level of support given by their team. No more return struggles with ReturnKey as it provides complete oversight of our whole returns process. If you want to improve customer experience and satisfaction as well as operational efficiency, ReturnKey is the right key to excelling in the e-commerce sector — especially critical for clothing (activewear!) brands, which are generally more susceptible to higher return rates.

Using app

2 months

Total reviews

1

Average rating

5.0

All reviews

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