ReturnLogic Returns Management
Cut fraud & drive loyalty with returns, warranties & exchanges
Rating
5.0
feedback
3
chart
#4,354
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Reviews Summary
ReturnLogic is highly praised by ecommerce merchants for its outstanding customer service, flexibility, and innovative solutions. The team at ReturnLogic is commended for being true partners who go above and beyond to understand specific challenges and business goals. Customers appreciate the customized solutions developed in collaboration with ReturnLogic, leading to improved efficiency in returns processes and a better experience for end-users. The platform is highlighted for its seamless returns workflow, automation features, and the ability to centralize all return-related tasks in one place. The support team, especially Sydney, is recognized for their patience, responsiveness, and proactive approach in addressing customer needs and providing guidance for a smooth transition. ReturnLogic is recommended for its cost-cutting benefits, efficiency improvements, and overall positive impact on customer experience.
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Sept. 26, 2025
Working with ReturnLogic has been an outstanding experience from day one. They've proven to be more than just a service provider, they've been a true partner. Their team has consistently gone above and beyond to understand our specific challenge and business goals. We've had some unique needs when it comes to returns management, and ReturnLogic not only listened, but actively collaborated with us to develop customized solutions. Their willingness to adapt and their responsiveness to feedback has made a real difference for our operations. It's clear they care deeply about their clients' success. Thank you ReturnLogic, we've improved the efficiency of our returns process and created a better experience for our customers. A special thank you to Sydney, Austin, Kaylie and Jordan, you've all been so pleasant to work with. If you're looking for a flexible, thoughtful, and innovative partner in the returns space, we highly recommend ReturnLogic.
Sept. 16, 2025
ReturnLogic has been a fantastic addition to our workflow. The platform puts everything you need for returns in one place, making the process seamless for customers with far fewer hurdles and less support required. Since switching over, we haven’t had a single customer complaint compared to our old manual process. The support team is excellent—Sydney, in particular, has been patient, responsive, and proactive in walking us through solutions and making sure our wishlist items are addressed. The resources and guidance provided made the initial transition smooth, and the long-term payoff has been invaluable. This system has saved us the work of a part-time role, cutting costs while improving efficiency and customer experience. I highly recommend ReturnLogic! Amanda, Give'r Customer Experience & Systems Manager
Sept. 13, 2024
ReturnLogic has been amazing to work with! The returns/exchanges setup was a breeze and the full automation takes a huge work load off our team. We're also using their 3rd Party Warranty option in a way I don't think it was really designed for, but they have been wonderful helping us adapt it to fit our needs- even getting their developers to make some adjustments! Huge shout out to Sydney for amazingly quick and helpful support during the process!! 10/10 Would recommend! -Jason, Babiators Operations Director
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