Returni: Returns & Exchanges

Returni: Returns & Exchanges is an app designed to make returns and exchanges easy for ecommerce merchants. It helps in turning more returns into exchanges and store credit, ultimately increasing revenue. The app manages the entire process from request to resolution, providing customers with a branded self-service portal for requesting exchanges, store credit, or refunds. Merchants can set return windows, reasons, fees, and non-returnable items, automate approvals, generate return labels, track return status, restock received items, and analyze reasons for returns.