Wixpa Customer Accounts & B2B
The reviews are overwhelmingly positive, with most merchants praising the app’s ease of use, helpful features for customer account pages, and especially the quality of support. Many reviewers mention fast, friendly, patient, and professional assistance from specific team members, often noting that issues were resolved quickly through chat or Google Meet. Several users also say the app improved their store experience, was straightforward to set up, and offered functionality they could not get from Shopify’s default account page or other page builders. The main negative feedback centers on setup difficulty and at least one strong complaint about misleading marketing around an “Advanced customer account page” feature. That reviewer described the setup as hard and support as useless, which stands out against the otherwise positive support comments. A few reviews also suggest the app is still new to some users or that they are waiting on upcoming features, but overall sentiment is strongly favorable, with support quality being the most consistently praised aspect.
Review RSS feed
Amazing Customer Support! Had a small issue that was fixed in minutes by Hammad. Support was really reactive and texted back in seconds!!
Thank you so much for your kind words! 🌟 We’re thrilled to hear Hammad could resolve your issue quickly. Your appreciation means a lot to our team! 🙌💖
It's hard to setup, and their "Advanced customer account page" promise is a scam. Don't even waste your time. Support was useless.
Sorry to hear that. We've already provided the documentation link—just follow the steps to set up your customer account. If you need further assistance, feel free to contact live chat support; they’ll be happy to help. Also, please avoid using the term "scammer"—we are a reliable company committed to developing industry-standard solutions.
Une app facile à utiliser, intuitive et adaptable au contenu, exactement ce qu'on cherchait
Merci beaucoup pour votre retour ! 😊 Nous sommes ravis que l’app réponde à vos attentes. 🌟 Facile, intuitive et adaptable, c’est exactement ce que nous visons ! 🚀 N’hésitez pas à nous contacter si vous avez besoin d’aide. ✨
amazing customer service, helping a lot so far
Thank you for your kind words! 😊 We're so glad to hear that our customer service has been helpful. 🌟 We're always here to support you—don’t hesitate to reach out anytime! 🚀✨
Lauren helped me get the app installed via Google Meetings. Excellent Service.
Thank you for sharing your experience! 😊 We’re glad Lauren could assist you with the app installation via Google Meetings. 🌟 Excellent service is what we aim for! 🚀 Feel free to reach out if you need more help. ✨
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