Crate ‑ Returns & Exchanges
Self-service returns portal. Less support, happier customers.
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Reviews Summary
Crate - Returns & Exchanges is a self-service return portal that aims to reduce support tickets and process returns faster. It provides customers with an easy way to request returns without contacting support, offering a branded, self-service experience. Merchants can use the dashboard to review, approve, or deny requests, configure refund percentages, exchanges, store credit options, and set return windows. The app also includes analytics to help merchants understand return patterns and reduce future returns. It is fully GDPR and CCPA compliant.
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