Crate
Self-service returns portal. Less support, happier customers.
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Reviews Summary
Crate is a self-service returns portal that aims to reduce support tickets and process returns faster for ecommerce merchants. It provides customers with an easy way to request returns without contacting support, offering a branded, self-service experience. Merchants have access to a dashboard to review, approve, or deny requests, configure refund percentages, exchanges, store credit options, and set return windows. Analytics are available to help understand return patterns and reduce future returns. The app is fully GDPR and CCPA compliant.
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