Crate ‑ Returns & Exchanges
Self-service returns portal. Less support, happier customers.
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Reviews Summary
Crate - Returns & Exchanges is a self-service return portal for ecommerce merchants, allowing customers to request returns without contacting support. It offers features like order number and email entry for returns initiation, dashboard for review and approval of requests, refund configurations, exchange options, store credit settings, return window setup, and analytics for understanding return patterns. The app is fully GDPR and CCPA compliant, aiming to reduce support tickets and process returns faster for happier customers.
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