Gatherall review for Extractor for Avalara
Aug. 24, 2023
The worst customer service and support team. They take forever to respond to your email to the point that you are late for filing and then charge you $600 for backfiling fee. The agent Tobias G from Avalara Support is EXTREMELY rude on the phone. Stay away from this company!
Developer Reply
We apologize for the negative experience you've had with our customer service and support team. This is not the level of service we strive to provide, and we take your concerns seriously. We're committed to addressing your issues and providing a better experience. For further assistance and to address any other concerns, please reach out to us at [email protected].