Mountain Madness Soap Co. review for Extractor for Avalara
Oct. 14, 2023
Our Shopify integration connection on the Avalara side apparently stopped working and we did not catch it. This resulted in Avalara filing $0.00 returns with States. Once we caught the error, we had to manually file amended returns and remit - Avalara has no way to create amended returns even though the data is there (once we reconnected Shopify and imported for the time gap). Unless you're willing to babysit this app, just use Shopify Tax to generate state reports and manually file and remit on your own.
We apologize for the challenges you faced with our Shopify-Avalara integration. We understand the importance of seamless tax filing and will be working on enhancing our integration's reliability and adding the capability to handle amended returns more efficiently. We take your feedback seriously, and we're committed to improving our services. To ensure your concerns are properly resolved, please reach out to us at [email protected]. Thank you.
