ClickPost Returns & Exchanges
Automate returns & reduce costs.25 free return on Starter Plan
Rating
5.0
feedback
15
chart
#2,180
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
13%
-
Less than a day
13%
-
Less than a month
47%
-
Less than a year
20%
-
More than a year
0%
Reviews Summary
The ClickPost app has received overwhelmingly positive reviews from ecommerce merchants. Users appreciate the ease of configuration, responsive and supportive customer service, clear visibility across multiple courier partners, smooth integrations, and the simplicity of onboarding and setup. The app has helped simplify shipping workflows, improve post-order experiences, automate refund processes, and reduce manual effort. Customers find the self-serve branded portal user-friendly, with features like easy return and exchange processing, complete visibility of returns and refunds, and insightful analytics. While users praise the support team for their quick responses and helpfulness, some mention a desire for more customization options and the ability to add comments when approving or declining return requests.
Highlights
Review RSS Feed
All reviews
Feb. 5, 2026
Clickpost Returns & Exchange is a fantastic returns partner for our business! We’re able to get support directly via chat for any queries or technical questions, and they always get back to us quickly. The workflows around returns and exchange configurations are simple, flexible, and easy to customize based on our requirements.
Jan. 22, 2026
Good app, easy to configure and the support team is very responsive and supportive.
Dec. 24, 2025
We’ve had a good experience working with ClickPost. The platform gives clear visibility across multiple courier partners and the integrations were fairly smooth to set up. Tracking and performance insights are useful, and the support team is responsive whenever issues come up. Overall, it has helped simplify our shipping workflows and improve the post-order experience for our customers.
Dec. 16, 2025
Onboarding is simple and well guided, and the configurations are easy to understand. Their support team is quick and amazing. The dashboard is also clean and well organized, making returns or exchanges easy to process. Overall, it’s truly great value for money.
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