Rating

5.0

feedback

3

Reviews

chart

#3,821

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    33%
  • Less than a day
    0%
  • Less than a month
    67%
  • Less than a year
    0%
  • More than a year
    0%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising the helpful and accommodating team, easy setup and customization options, and efficient return request tracking. Customers appreciate the self-serve branded portal for return requests and the ability to filter and track requests from a single dashboard. The 24/7 support provided by the team is also highlighted as a strong point. However, a common suggestion for improvement is the desire to add comments when approving or declining return requests on the backend for better communication among staff members.

Highlights

Helpful and accommodating team
Easy setup and customization
Efficient return request tracking
Self-serve branded portal for return requests
Desire for comment feature in backend

Rating Breakdown

  • 5
    100% (3 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Feb. 14, 2023

Super helpful team who are very accommodating to any change requests we put forward to them. Easy to set up and customize as you please. Only thing is, we wish we could add comments when approving or declining return requests on the back end for other staff to see.

Using app

13 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your valuable feedback. It means a lot to us! We have added the feature you were looking for, do check it out :) Feel free to reach out to us in case of any other queries.

5 / 5 Share

Jan. 25, 2023

I really liked this app. Thanks to the team for resolving my queries related to returns management. Easy to track all the return requests.

Using app

19 days

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for your valuable feedback. It means a lot to us! If you have any other inquiries, feel free to let us know.

5 / 5 Share

Aug. 5, 2022

Really liked this app. It's a Self-serve branded portal for customers to place return requests. We could track all return requests from a single dashboard and filter the same. Also the 24*7 support was awesome.

Store

Nutrova

Using app

5 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the feedback. We are pleased to hear you had a positive experience. Thank you

All reviews

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