ClickPost Returns & Exchanges
Shopify Returns by ClickPost - Simplify Order Returns
Rating
5.0
feedback
7
chart
#2,546
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
14%
-
Less than a day
0%
-
Less than a month
57%
-
Less than a year
0%
-
More than a year
0%
Reviews Summary
The ClickPost Returns+ app has received overwhelmingly positive reviews from users. Customers appreciate the ease of setting up and using the app, as well as the smooth returns process and automated refund system. The support team is praised for being quick and helpful, reducing customer queries significantly. Users mention that the app has saved them time, reduced manual effort, and improved the overall experience for their customers. However, some users express a desire for additional features like the ability to add comments when approving or declining return requests.
Highlights
All reviews
Oct. 14, 2025
Super easy to set up and use. Returns are smooth, and the refund automation has saved us tons of manual effort. Their support team is quick and helpful too. We’ve been able to reduce customer queries significantly since switching to this app.
Oct. 14, 2025
The app made our returns process super easy. Customers raise requests quickly, and refunds get processed automatically. Setup was smooth and hassle-free.
Sept. 30, 2025
The app has made our returns process so much smoother. Customers can raise requests easily, and we get complete visibility of returns and refunds in one place. Setup was quick and hassle-free.
Sept. 13, 2025
We’ve been using ClickPost Returns+ for our returns management, and it has made a big difference. Earlier, our team had to handle many customer queries and manual tasks, but now most of it is automated and smooth.The ClickPost team even personalised the flow to match our needs. Overall, it has saved us time, reduced effort, and improved the experience for our customers.
Feb. 14, 2023
Super helpful team who are very accommodating to any change requests we put forward to them. Easy to set up and customize as you please. Only thing is, we wish we could add comments when approving or declining return requests on the back end for other staff to see.
Thank you so much for your valuable feedback. It means a lot to us! We have added the feature you were looking for, do check it out :) Feel free to reach out to us in case of any other queries.
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