ClickPost Returns Plus for Shopify

ClickPost Returns Plus

ClickPost Returns Plus - Simplify order returns

Developer
View on App Store

Rating

5.0

feedback

6

Reviews

chart

#3,206

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    17%
  • Less than a day
    17%
  • Less than a month
    33%
  • Less than a year
    33%
  • More than a year
    0%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising the app for its customer service, ease of setup, customization options, and personalized onboarding support. Customers appreciate the quick and helpful responses from the team, as well as the ability to track return requests efficiently. However, some users expressed a desire for additional features like the ability to add comments when approving or declining return requests on the backend.

Highlights

Positive customer service and support
Ease of setup and customization
Efficient return request tracking
Desire for additional features like comment functionality

Rating Breakdown

  • 5
    100% (6 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 29, 2023

Seems like one of few free solutions for small companies that wanna optimize their returns for the costumers. The costumer service is top tier, - always happy and very quickly to help. Definitely a recommendation!

Using app

About 4 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 14, 2023

Super helpful team who are very accommodating to any change requests we put forward to them. Easy to set up and customize as you please. Only thing is, we wish we could add comments when approving or declining return requests on the back end for other staff to see.

Using app

13 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your valuable feedback. It means a lot to us! We have added the feature you were looking for, do check it out :) Feel free to reach out to us in case of any other queries.

5 / 5 Share

Jan. 25, 2023

Great personalised onboarding support! The team is very responsive and available to address all concerns

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for giving us a wonderful review. Please do let us know if you have any questions or need help.

5 / 5 Share

Jan. 25, 2023

I really liked this app. Thanks to the team for resolving my queries related to returns management. Easy to track all the return requests.

Using app

19 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for your valuable feedback. It means a lot to us! If you have any other inquiries, feel free to let us know.

5 / 5 Share

Dec. 2, 2022

I really liked the support provided by Juhi and her team during the onboarding journey. Thanks to the team for getting on a call and resolving my queries related to returns management

Store

Rabaran

Using app

About 2 months

Total reviews

1

Average rating

5.0

All reviews

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