All reviews

Rating Breakdown

  • 5
    95% (42 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    2% (1 ratings)
  • 1
    2% (1 ratings)
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5 / 5 Share

May 8, 2024

By far the easiest app to setup! We've tried other Return/Exchange apps but none have come close to the ease of this app. Customer Support is AMAZING, quickly answering any questions we had and assisting with a few changes and clarifications we needed.

Using app

About 2 hours

Total reviews

11

Average rating

5.0

Developer Reply

Thank you for your thoughtful review! We're glad to hear that you loved our returns and exchanges app for Shopify. Our customer support team is always here to assist you. With the best Shopify returns app in Australia, we're right at your doorstep to support you whenever you need us.

5 / 5 Share

May 7, 2024

Store

My Store

Using app

About 21 hours

Developer Reply

Thank you for sharing your feedback for our return management portal. We appreciate your effort.

5 / 5 Share

May 3, 2024

This app is amazing and the support is excellent. We required a better way to carry out our Customer shipping returns and these guys built the customized return flow in less than a week. The return portal looks decent and highly configurable. We were having problem with return zap earlier which was carefully done by the team.

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind words! We're glad you were able to streamline your process with ReturnX: Auto Returns and Exchanges. Our team is dedicated to helping you and solving your problems quickly with our extended support. Thank you for using us!

5 / 5 Share

May 1, 2024

Love this auto return app ReturnX, for managing returns and exchanges! The customizability it offers is top-notch, allowing me to tailor the return label and auto refund features to fit our store’s specific needs perfectly. The easy return process is a hit with customers, and the support team is stellar—always ready to assist with any queries or tweaks. Highly recommended for anyone needing a robust solution for returns and exchanges with excellent support!

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking the time to review us! ReturnX is dedicated to help you with your custom needs and make your return portal experience flawless. We hope to give the best returns app for shopify service at your doorstep!

5 / 5 Share

April 25, 2024

This auto return app is amazing for managing returns and exchanges. Their assistance in integrating DPD, Royal Mail, and Shippo has been invaluable. Our team loved the customisability this app offers. They really listen to our problems and work proactively to solve them. The easy return helps my customers get return labels in no time. I love the return portal design and its customisability. The support is fantastic and they really like to work closely with their clients which is very useful in our industry.

Store

Reprimo

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for using our return portal app! Indeed, we found ourselves one of the best shopify returns app in UK.  We're dedicated to helping resolve all your return issues.

5 / 5 Share

April 6, 2024

I needed to make changes and chat helped me right away. Amey did all the work and I didn't have to wait long. I'm quite grateful. I tried other Return and Exchange Apps and they were all quite complicated. Return X is the easiest and I'm on the Free Plan. This works well, also.

Using app

25 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for sharing the experience of the ReturnX: Auto Returns and Exchanges app! It's fantastic to hear that you've found our Shopify returns management solution valuable for your store.

5 / 5 Share

March 4, 2024

The support is excellent. We were requiring some customization on our app and the team got it done quickly. With Delhivery smooth integration and automated return workflow, my whole return journey is streamlined.

Store

VUDU

Using app

About 1 month

Total reviews

4

Average rating

4.8

Developer Reply

Thank you for using ReturnX: Auto Returns and Exchanges app! We're glad our support team could quickly handle your customization needs. It's great to hear that Delhivery integration and our automated returns workflow have streamlined your return journey.

5 / 5 Share

March 2, 2024

Great App! Highly Recommended. Very easy to setup and quick support. They have done a great job in categorizing the possibilities of the Returns and the user interface is the best in this category of apps.

Using app

About 4 hours

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for reviewing us! We’re glad to know you loved our easy and simple to use returns and exchange app. We’re happy to serve you in Australia and streamline your returns and exchange process. Thank you for using our app.

5 / 5 Share

Feb. 27, 2024

Easy to use solution with super nice support team. You must try it

Using app

2 months

Total reviews

8

Average rating

5.0

Developer Reply

Thank you for choosing ReturnX: Auto Returns and Exchanges. We're delighted to hear that you found our service helpful. Your recommendation means a lot to us!

5 / 5 Share

Feb. 26, 2024

This app is everything you need!! saved me alot of time when it comes to customer service reps manually taking return/exchange requests. Also looks very clean + THE STAFF IS AMAZING, will help you through everything and make sure you're happy - very quick at adding/changing feature requests too

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for sharing your experience of ReturnX: Auto Returns and Exchanges app! We're glad you found our automated returns solution simple and easy to use. We're dedicated to helping you with all your return needs!

5 / 5 Share

Jan. 30, 2024

This is the first time I've left a review for a Shopify App, but I feel like I have to. The team here is made up of true experts who listen to their customers. I made several suggestions to help their software work better for merchants, and they agreed the changes were made in like 1-2 days. It's just unreal, honestly. They deserve much more and will go a long way with the attitude to make the best software possible.

Using app

5 days

Total reviews

2

Average rating

5.0

Developer Reply

We’re very glad you loved our service and quick response time! Thank you for sharing your experience with us. We're here to assist you with the best shopify returns app in US, right at your doorstep.

5 / 5 Share

Jan. 10, 2024

Amazing service! Greatly appreciate the timely help by Mr.Yash in times of need. ReturnX is an excellent service which has streamlined the return process for my store to a great extent. 10/10 recommended to all the up and coming shopify store owners. Kudos !!!

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for using ReturnX: Auto Returns and Exchanges app. It's great you found Yash helpful! We're glad to have streamlined the return process for your store. Your recommendation means a lot to us!

5 / 5 Share

Jan. 3, 2024

A smooth process flow handling return request from ReturnX. Kudoos to the team behind ReturnX, specially Amey who turned back around the clock for any queries. Grow Big!!

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your kind words! We’re delighted to know you loved our simple and easy returns app. Our customer support team is dedicated to solving your queries quickly. Your recommendation means a lot to us. Thank you.

5 / 5 Share

Dec. 14, 2023

Yash and his team have significantly streamlined our shop's return process and impressively customized every feature we requested promptly. They are always accessible for queries and consistently find solutions to meet our needs. Their exceptional service and communication are commendable. I highly recommend ReturnX to anyone seeking a seamless return process for their shop.

Store

0cm

Using app

About 2 months

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for sharing your experience. We're happy to hear that we helped you in streamlining your returns process. Thank you for choosing ReturnX: Auto Returns and Exchanges.

5 / 5 Share

Nov. 2, 2023

Es war sehr unkompliziert sie zu installieren. Wir benötigten allerdings eine längere Rückgabefrist, als shopify vorsieht. Das haben die Entwickler dann mit shopify geregelt. Tausend Dank! Der Ablauf - auch in Verknüpfung mit billbee und einer automatischen Gutschrifterstellung - ging ohne Probleme.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your feedback! We're thrilled to hear that the installation process for our Shopify returns management app was super easy for you. Thank you for successfully using our app in Germany.

5 / 5 Share

Oct. 31, 2023

Took us 2 minutes to setup. Customizing our policy was a breeze and it was seamless with our workflow.

Using app

About 1 month

Total reviews

5

Average rating

4.2

Developer Reply

Thank you for taking the time to share your experience! Delighted to know your experience was flawless using ReturnX: Auto Returns and Exchanges app. Thank you!

5 / 5 Share

Oct. 15, 2023

Huge shoutout to Amey and Yash for handling everything from the setup to training my team to use it. Our process went from 15-20 minutes to less than 1 minute per request. The ability to check images and comments before items get back to us is a huge time-saver and helped us reduce return fraud.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind words! We're thrilled to have helped streamline your Shopify returns management process. We're glad we could help you with reducing return fraud. Thank you for choosing ReturnX.

5 / 5 Share

Oct. 11, 2023

Thanks to the ReturnX team, they helped us catch a crucial issue with our product images. Fewer returns, happier customers, and a smoother ride for our team. Highly recommend this revolutionary app!

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for sharing your experience with us. We're glad to hear that you found value in gaining insights regarding product images through our return management app. Your recommendation means a lot to us!

5 / 5 Share

Aug. 26, 2023

Highly recommend! Using ReturnX has made returns easy and stress-free for us. Pairing it with iThink Logistics was quick and smooth and now returns is just a 1 click thing! Thanks to Yash for helping us set up this exactly how we wanted it!

Store

blanc

Using app

29 days

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for recommending us! We're glad ReturnX: Auto Returns and Exchanges app helped you make returns easy. We're committed to providing the best returns management solution for Shopify merchants like you.

5 / 5 Share

Aug. 24, 2023

I dont usually make review im just starting but what i can say is that they are really reactive and helping on the chat. i usually struggle a lot to set up new app. by replying to customers they made it easier. i gave up on a lot of different apps. because i couldnt figure it out

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your valuable feedback! We're dedicated to assisting and supporting you every step of the way. Your trust in our return portal, ReturnX: Auto Returns and Exchanges, means a lot to us. Thank you.