All reviews

Rating Breakdown

  • 5
    94% (34 ratings)
  • 4
    3% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    3% (1 ratings)
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5 / 5 Share

Feb. 27, 2024

Easy to use solution with super nice support team. You must try it

Using app

3 months

Total reviews

8

Average rating

5.0

Developer Reply

Thank you for choosing ReturnX: Auto Returns and Exchanges. We're delighted to hear that you found our service helpful. Your recommendation means a lot to us!

5 / 5 Share

Feb. 26, 2024

This app is everything you need!! saved me alot of time when it comes to customer service reps manually taking return/exchange requests. Also looks very clean + THE STAFF IS AMAZING, will help you through everything and make sure you're happy - very quick at adding/changing feature requests too

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for sharing your experience of ReturnX: Auto Returns and Exchanges app! We're glad you found our automated returns solution simple and easy to use. We're dedicated to helping you with all your return needs!

5 / 5 Share

Jan. 30, 2024

This is the first time I've left a review for a Shopify App, but I feel like I have to. The team here is made up of true experts who listen to their customers. I made several suggestions to help their software work better for merchants, and they agreed the changes were made in like 1-2 days. It's just unreal, honestly. They deserve much more and will go a long way with the attitude to make the best software possible.

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

We’re very glad you loved our service and quick response time! Thank you for sharing your experience with us. We're here to assist you with the best shopify returns app in US, right at your doorstep.

5 / 5 Share

Jan. 10, 2024

Amazing service! Greatly appreciate the timely help by Mr.Yash in times of need. ReturnX is an excellent service which has streamlined the return process for my store to a great extent. 10/10 recommended to all the up and coming shopify store owners. Kudos !!!

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for using ReturnX: Auto Returns and Exchanges app. It's great you found Yash helpful! We're glad to have streamlined the return process for your store. Your recommendation means a lot to us!

5 / 5 Share

Jan. 3, 2024

A smooth process flow handling return request from ReturnX. Kudoos to the team behind ReturnX, specially Amey who turned back around the clock for any queries. Grow Big!!

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind words! We’re delighted to know you loved our simple and easy returns app. Our customer support team is dedicated to solving your queries quickly. Your recommendation means a lot to us. Thank you.

5 / 5 Share

Dec. 14, 2023

Yash and his team have significantly streamlined our shop's return process and impressively customized every feature we requested promptly. They are always accessible for queries and consistently find solutions to meet our needs. Their exceptional service and communication are commendable. I highly recommend ReturnX to anyone seeking a seamless return process for their shop.

Store

0cm

Using app

9 months

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for sharing your experience. We're happy to hear that we helped you in streamlining your returns process. Thank you for choosing ReturnX: Auto Returns and Exchanges.

5 / 5 Share

Nov. 2, 2023

Es war sehr unkompliziert sie zu installieren. Wir benötigten allerdings eine längere Rückgabefrist, als shopify vorsieht. Das haben die Entwickler dann mit shopify geregelt. Tausend Dank! Der Ablauf - auch in Verknüpfung mit billbee und einer automatischen Gutschrifterstellung - ging ohne Probleme.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your feedback! We're thrilled to hear that the installation process for our Shopify returns management app was super easy for you. Thank you for successfully using our app in Germany.

5 / 5 Share

Oct. 31, 2023

Took us 2 minutes to setup. Customizing our policy was a breeze and it was seamless with our workflow.

Using app

4 months

Total reviews

5

Average rating

4.2

Developer Reply

Thank you for taking the time to share your experience! Delighted to know your experience was flawless using ReturnX: Auto Returns and Exchanges app. Thank you!

5 / 5 Share

Oct. 15, 2023

Huge shoutout to Amey and Yash for handling everything from the setup to training my team to use it. Our process went from 15-20 minutes to less than 1 minute per request. The ability to check images and comments before items get back to us is a huge time-saver and helped us reduce return fraud.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind words! We're thrilled to have helped streamline your Shopify returns management process. We're glad we could help you with reducing return fraud. Thank you for choosing ReturnX.

5 / 5 Share

Oct. 11, 2023

Thanks to the ReturnX team, they helped us catch a crucial issue with our product images. Fewer returns, happier customers, and a smoother ride for our team. Highly recommend this revolutionary app!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for sharing your experience with us. We're glad to hear that you found value in gaining insights regarding product images through our return management app. Your recommendation means a lot to us!

5 / 5 Share

Aug. 26, 2023

Highly recommend! Using ReturnX has made returns easy and stress-free for us. Pairing it with iThink Logistics was quick and smooth and now returns is just a 1 click thing! Thanks to Yash for helping us set up this exactly how we wanted it!

Store

blanc

Using app

29 days

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for recommending us! We're glad ReturnX: Auto Returns and Exchanges app helped you make returns easy. We're committed to providing the best returns management solution for Shopify merchants like you.

5 / 5 Share

Aug. 24, 2023

I dont usually make review im just starting but what i can say is that they are really reactive and helping on the chat. i usually struggle a lot to set up new app. by replying to customers they made it easier. i gave up on a lot of different apps. because i couldnt figure it out

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your valuable feedback! We're dedicated to assisting and supporting you every step of the way. Your trust in our return portal, ReturnX: Auto Returns and Exchanges, means a lot to us. Thank you.

5 / 5 Share

July 14, 2023

ReturnX has been a real game-changer. With customized return policies, we've curbed return fraud and fostered more exchanges and upsells. Our customers are definitely happier. A special thanks to Amey for making the onboarding so seamless!

Using app

12 days

Total reviews

1

Average rating

5.0

Developer Reply

We're thrilled to hear that ReturnX has made such a positive impact on your returns management! It's fantastic to see you utilizing customized policies to successfully reduce return fraud and foster more exchanges.I'm delighted to hear your kind words. Looking forward to continuing to support HypeToyz!

5 / 5 Share

June 22, 2023

This app is a lifesaver for merchants dealing with customer returns. It simplifies the process, eliminating tedious emails. Plus, the support team is super quick and helpful. It's a must-have for making returns management a breeze.

Using app

11 months

Total reviews

2

Average rating

3.0

Developer Reply

Thanks for your kind words! We're delighted ReturnX has streamlined your returns process, and you've found our support team helpful. It's feedback like this that drives our team to continue simplifying returns.