Reveal: Customer Data & NPS
Improve Customer Lifetime Value
Rating
5.0
feedback
95
chart
#1,728
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
1%
-
Less than a day
1%
-
Less than a month
16%
-
Less than a year
51%
-
More than a year
28%
Reviews Summary
The Shopify App has received overwhelmingly positive reviews from ecommerce merchants. Users praise the app for its ability to provide valuable insights into customer data, improve customer segmentation, and enhance customer retention strategies. The onboarding support provided by the team is highlighted as exceptional, with users mentioning the helpfulness and knowledge of the staff. Integration with popular platforms like Klaviyo is also appreciated. The app is commended for its user-friendly interface, robust toolset, and the depth of data insights it offers. Overall, users highly recommend the app for businesses looking to optimize customer lifetime value and enhance marketing strategies.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Oct. 4, 2024
This makes customer segmentation so much easier, more automated. On top of that, they catered to our business problems. And how we wanted things to be solved. Highly recommended!
Aug. 27, 2024
A robust toolset to control and take your digital operations to the next level with an easy to implement workflow. It has a highly intuitive and easy to use interface, providing your operation with critical marketing optimization tactics like RFM and NPS, which go hand in hand with more advanced techniques such as A/B Testing (at ALL levels) and granular segmentation/ personalization features which seriously lift the yield of your online channel in the short term. It integrates easily with your website, particularly if you are working in a Shopify environment, but it is open to be applicable in any other website development environment. Most importantly, the onboarding support leaded by Costin Floricel is top of the line, making sure your adoption cycle run smoothly. Great documentation as well. I have compared them with all other similar tools out there, and this one really hits the mark for completeness, stability and support (strategic AND technical). HIGHLY RECOMMENDED!
June 29, 2022
Excellent App!. Very usefull to have better insights of real customer data and insights!. It has been essential to understand users behaviour and detect oportunity to improve and scale your business!. Also very personalize onboarding, a real pleasure to work with the team!.
Thank you so much for your positive review, team Patagonia! Indeed, it is very important to understand your customers behavior and further react accordingly. This way you will be able to keep them longer around you and make them become part of your business concept! Our onboarding team is always prepared to guide you through the platform and help you extract what you need, we are just one email or message away!
March 25, 2022
Highly recommend this app. Very easy to install and get insights right away. Super on-boarding team ready to go the extra mile to explain concepts and tailor presentations to make sense of the vast amount of customer data and insights.
Thank you for this positive feedback, team LifeStraw! We are happy to hear that we contribute everyday to people's willingness of improving their business and caring more for their customers by showing them how to use our tools so they can just apply their knowledge!
Jan. 28, 2022
We are using this app to better our messaging to our customers and increase CLV. So far, Teodor has been very helpful in addressing our questions and guiding our set up. The RFM segmentation seems incredibly powerful and we are excited to put it to the test! It has connections with Klaviyo, Facebook, SMS bump, and Gorgias.
Thank you for your amazing feedback, team Net Zero! Our team will always be ready to guide you through with everything needed and make the most of your journey with Reveal so you can fully understand your customers and make your business beautifully grow! Understanding the RFM segmentation model and applying it to your business is the first step to a healthy foundation of smart decisions on all plans.
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