Parachute Coffee review for Reveal: Customer Data & NPS

Jan. 11, 2021

AWESOME APP! very insightful! Better than LIFETIMELY, and does not carry hefty price tag of Glew.IO We have 3 brands on Shopify - one is subscription via Recharge, and the other two just normal products. I've always been interested in Glew.io for their integration with Recharge, but didn't care much for their price tag. We've tried using Lifetimely for two of our brands and they are good - i have nothing bad to say about them - just that I prefer Reveal much more, and here's why: it SUPERCHARGES my Klaviyo. I am no expert at Klaviyo but i've been using it for around 8 months now for email marketing. I've always been impressed with the level of segmentation I can do. REVEAL basically SUPERCHARGED my Klaviyo - the different tiers of customers they group people in are segments that I wouldn't have thought of, they are also easy and best of all - they are dynamic. The dashboard is easy to use and easy to understand. With Klaviyo, some values regarding customers such as Predicted Lifetime Value or historical lifetime value - are things that have to be downloaded, add custom property, and re-upload. You can't create a segment base on it, but you can download a csv. It was more work than I was interested in doing... This is what I mean when I say REVEAL supercharges my Klaviyo. They run (automatically) daily reports and updates custom properties for a customer on a daily basis. As a duo-entrepreneur running 3 different businesses with only 1 virtual assistant, I've always favored automations over manual work. Anything that makes it less work for me, anything that does stuff automatically, is a win in my book, and REVEAL is definitely one of the best apps I have in my shopify apps arsenal. The onboarding call is also very helpful - the staff walked me through my dashboard, and provided a lot of great insights, as well as suggestions/ideas for my email marketing efforts, as well as my advertising efforts - which audience to do Lookalike audiences to (the VIP "soulmates"), which ones to avoid (discount seekers).