Reveal: Customer Data & NPS
Improve Customer Lifetime Value
Rating
5.0
feedback
63
chart
#2,512
All reviews
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March 3, 2021
Oana and Theodor were incredibly knowledgable and helpful. The customer service of this app is invaluable and a great selling point of this app. The product itself has a wealth of information, however you need to take the time to analyse the info given and apply to your business.
Thank you for your positive input! For sure you need time to apply the know-how from Reveal according to your type of business, because every business is special in its own way. That's why our team is always prepared to answer any question to get you on the right path. We are here to help your business experience a healthy growth!
Feb. 25, 2021
We used this app to monitor customer's behaviour and be more attentive, increase the CLV. It's overal extremely helpful. So many insights from different angles. We are loving it! Highly recommended.
Thank you for the positive input! Monitoring customer behavior is what will scale your business 100%. Act upon the hidden gems you find from those insights from different angles and it's a sure path to success.
Feb. 24, 2021
Incredibly informative demo today. I can't wait to use these metrics to drive a stronger customer loyalty. Strongly recommend!
Thank you for the positive review! RFM, CLV, AOV, NPS and all these metrics might seem like a carousel of information, but these are the little gold nuggets that will help you (re)discover your customers and help increase their value and thus, grow your company like never before.
Feb. 22, 2021
We are currently going through the onboarding process with Oana, and we can already see the benefits of the wealth of data that the Reveal App provides. We are working to incorporate this data to better inform our strategies.
Thank you for the positive review! There are many metrics and strategies to follow in order to grow your business, but Reveal offers the ideal information to guide you on this path of growth. Analyzing your customer data and understanding your customers' behavior is a goldmine for you to discover.
Feb. 4, 2021
We had a wonderful onboarding experience with Oana, who was very helpful! Reveal is a great piece of software and we are excited to start properly using it to help our business grow.
Thank you for the positive review! The secret to scaling your business is increasing your customer lifetime value, so this is the right place to start.
Jan. 27, 2021
We've added the Reveal app to our store and already have an onboarding call with their team. At first glance, the UI may seem complicated and confusing, but when discussed, it becomes clear why - the platform gives so many options for analyzing your existing data and get insights to your customers and a lot of ways to work with it! Teodor was very helpful and clear on guiding through the platform during the call. Also, what was significantly outstanding is that the Reveal team analyzed our customers buying behavior before our call. And based on their extensive experience, they offered us a new perspective on communicating with our customers and shared many useful insights for our business. We're still in the process of these insights' implementation and looking forward to increasing our customers' LTV. Happy to finally try the Reveal app and grateful for such a fantastic onboarding!
Thank you so much for your amazing review! Our team is always prepared to give the best guidelines possible and is two steps ahead to solve any problem. Analyzing your customers' behavior is the first step to increasing CLV and at the same time, your entire business. Thank you for trusting and using Reveal!
Jan. 26, 2021
Great App that aggregates your data to give you better insights!! It connects to my klayvio account to better apply the data as well.
Thank you for your positive review! The integration with Klaviyo is flawless and it will change the way you think about email campaigns for sure. The insights you will find with Reveal will show a better overview of your customers' behavior and they will give you a clue on how to scale your business.
Jan. 21, 2021
I just installed Reveal, and have already done an on-boarding meeting with the team. They were very friendly, and spent extra time with me getting me comfortable with their app and how to use it to grow my sales and profit. The way they are collecting and analyzing my Shopify store data is industry leading. I look forward to growing my LTV, retention rate, and average order size over the coming months.
That's excellent news! Thank you for the positive review and we are happy to see such a positive attitude towards growth. Increasing CLV is the best way to go to see your sales and profit growing like never before.
Jan. 21, 2021
At first glance, the UI looks complex with strange names for customer segments. But with a session from the devs, I understood how they did things. Great app if you need to understand your retention metrics.
Thank you for the positive review! Customer retention is key to grow your business and our team is here to help you be engaged in that. Segmenting your customers according to the RFM model is an excellent way to understand their behavior and learn from it.
Jan. 15, 2021
Great data around CLV, perfect for email marketing segmentation. Every small ecom store should be using it. Onboarding team are the best I have dealt with.
Thank you for your positive review! Starting small and going big after understanding your customers' behavior, right? Increasing CLV is the secret to growing your business, so having Reveal is the first step to it. Thank you for coming on board!
Jan. 13, 2021
If you want to learn more about how grow your shop, you should definitely try this app. It gives a ton of great insights about your customers. Theodor and Oana are really helpful, have a lot of knowledge and are open to share it.
Thank you for the positive review! Our team is doing their very best to present every piece of information as clear as possible and let you quickly engage with your data and easily understand your customers' behavior.
Jan. 11, 2021
AWESOME APP! very insightful! Better than LIFETIMELY, and does not carry hefty price tag of Glew.IO We have 3 brands on Shopify - one is subscription via Recharge, and the other two just normal products. I've always been interested in Glew.io for their integration with Recharge, but didn't care much for their price tag. We've tried using Lifetimely for two of our brands and they are good - i have nothing bad to say about them - just that I prefer Reveal much more, and here's why: it SUPERCHARGES my Klaviyo. I am no expert at Klaviyo but i've been using it for around 8 months now for email marketing. I've always been impressed with the level of segmentation I can do. REVEAL basically SUPERCHARGED my Klaviyo - the different tiers of customers they group people in are segments that I wouldn't have thought of, they are also easy and best of all - they are dynamic. The dashboard is easy to use and easy to understand. With Klaviyo, some values regarding customers such as Predicted Lifetime Value or historical lifetime value - are things that have to be downloaded, add custom property, and re-upload. You can't create a segment base on it, but you can download a csv. It was more work than I was interested in doing... This is what I mean when I say REVEAL supercharges my Klaviyo. They run (automatically) daily reports and updates custom properties for a customer on a daily basis. As a duo-entrepreneur running 3 different businesses with only 1 virtual assistant, I've always favored automations over manual work. Anything that makes it less work for me, anything that does stuff automatically, is a win in my book, and REVEAL is definitely one of the best apps I have in my shopify apps arsenal. The onboarding call is also very helpful - the staff walked me through my dashboard, and provided a lot of great insights, as well as suggestions/ideas for my email marketing efforts, as well as my advertising efforts - which audience to do Lookalike audiences to (the VIP "soulmates"), which ones to avoid (discount seekers).
We are so pleased to see you are happy with Reveal! The integration with Klaviyo is seamless and your email marketing campaigns will be changed, for sure. For the better!
Jan. 11, 2021
Looks like it could be very helpful when planning new marketing campaigns and introducing new products. There is more to take from it, just takes some time to learn how to use the data it shows. The team is very nice and gave great presentation. So far very happy with the service.
Thank you for the positive review! It might seem overwhelming at first, but our team is well-prepared to get the mist out of the way and help you keep your eyes on the prize: your customer. The key to remember is to increase customer lifetime value. You have everything you need at your fingertips.
Jan. 8, 2021
Such a nice tool! The Reveal team will help you in order to better understand all your Shopify store data. You will know all about RFM Groups, cohort analysis, CLV, buying customers habits... 100% Recommended!
Thank you for your positive input! There is so much to know about customer behavior and these metrics are the best way to understand it on a deeper level. The customer comes first and Reveal and our team are here to make that happen.
Jan. 8, 2021
The team is super helpful and very knowledgable to have created this service! 100% recommend to all companies who want to grow their business and take their customer more seriously.
Thank you for the positive review! Our team is well trained to be helpful to all merchants looking to grow their business by focusing on the most important part: the customer.
Nov. 27, 2020
We have got a great insight into our business using this app. And the team also supported us in a great way by creating a presentation with our data and helped us understand the app. Thank you, team.
Nov. 25, 2020
This app and customer service are top shelf. A really powerful tool to better understand customer behavior, LTV, and to strategize for an improved customer experience and increased retention.
Nov. 21, 2020
The customer support team is really helpful, while giving a product tour they made sure that I understand everything in detail.
Nov. 10, 2020
The customer service was fantastic. I spoke at length for an hour about the platform and we are looking forward to the integration going live!
Nov. 9, 2020
We looked into this for help with customer segmentation for our email list, however this app offers so much more! It will help with data analytics, LTV, cohort visualization, and much more. We might even use this to replace our analytics tool. Also, their support is amazing - Teodor walked us through an hour long on-boarding and explained all of our data. Love it!