Reveal: Customer Data & NPS

Oct. 31, 2020

Reveal has helped us clearly define our customers segments, along with providing data we can translate into action to retain customers and improve our user experience. Their team is also super hands on and very helpful!

Oct. 26, 2020

Reveal has completely helped us get a full scope of who our customers are and provide us accurate data in order to pull an analysis of where we are falling short with our customers and areas we can improve. If you are struggling to see a full picture of your customers and wanting to get more detailed info, I highly recommend Reveal!!

Oct. 23, 2020

After searching for a tool to help us analyze our customer data and improve retention and conversion rates, we installed Reveal. This tool ticks all the boxes and presents data in a highly visual, clean interface. One of the most valuable features of the platform is the segmentation of customers according to the dimensions of recency, frequency, and monetary value (RFM). Combined with other data points on buying behavior, Reveal enables us to communicate with our customers in a much more personalized and relevant way. Plus, the team at Omniconvert is really friendly and helpful. We had a great product tour with Teodor, who explained the platform in detail and answered our questions. 100% recommended!

Oct. 21, 2020

Reveal is a must-have for any ecommerce store seeking success. In just one day, we've learned invaluable information about customers that will allow us to more effectively and efficiently choose who we market to, how we market to them, and which we can expect to provide the most value for our brand. The service is beyond exceptional and Teodor explained the app's functionality as pertaining to our site in a clear, concise manner which was tailored to our specific clientele.

Oct. 13, 2020

This app is truly exceptional! They have created a user friendly and operationally focused app infused with best in class RFM modelling and customer segmentation. For companies focused on growing their business by maximizing Customer Lifetime Value, this is the platform to take you from start to finish.

Oct. 8, 2020

This analytics platform is marketers' heaven. Quick and straightforward to understand, it offers actionable buyers insights any store can address right away. Every graph includes info buttons making it easier to understand the metrics. The bonus is that some of these graphs also offer tips on the actions you should be taking. Special kudos to the team behind it, very responsive and helpful.

Oct. 7, 2020

The Reveal app is very useful for segmenting customers and identifying which types of communication should be intended for each group. RFM segmentation is useful, versatile and practical, and makes it possible to generate purchase recurrence for customers who need special communications!

Oct. 6, 2020

Extremely insightful information about our customers and their purchase history on our site! Especially appreciate the helpful team behind the app.

Oct. 5, 2020

Great app for e-commerce insights! It gave me visibility about the behavior of my customers. highly recommended

Oct. 1, 2020

Loved this App, the kind of insights that you can derive through RFM, Cohort Analysis are amazing. We used to do it on an excel sheet and used to take us easily a day every month to do a similar analysis. Must install if you want to really see customer stickiness, analyse your customer behaviour and LTV.

Sept. 29, 2020

Oh my gosh - Reveal is our first official introduction to understanding customer segmentation in regards to customer retention. And they were SO helpful during the product call to understand their very detailed dashboard. Reveal offers so many different reports and charts to break down customer value and customer behavior. As we start to build our remarketing strategy Reveal's tools will be so useful for making sure we're sending the right messages to the right customers.

Sept. 28, 2020

Provides super useful insights into customers, LTV, and AOV. Love that they integrate with Klaviyo so you can speak directly to your most/least valued customers.

Sept. 26, 2020

The team was very helpful with getting the platform setup and explaining the many data points that it tracks. Tons of insightful data that can be used to help us make better marketing and business decisions.

Sept. 25, 2020

Lot's of useful data that can be used to help improve retention rates and improve customer lifetime values.

Sept. 23, 2020

I rarely write app reviews but Reveal RFM is a definite 5-star app. Having sold on Shopify for the past 5 years, Reveal is one of the first apps that really allows us to see all of our customers from our start to today. It easily segments them based on RFM (Recency, Frequency, Monetary Value) which allows us to target specific customer segments with tailored outreach/campaigns/content that fits their purchasing behavior. Incredibly helpful if you need to balance your efforts with new customers and returning customers - a must have app.

Sept. 22, 2020

Highly recommended! All the data included is really useful to understand your segments and take action. The RFM analysis is clear and easy to understand, on top of that the integration works perfectly and fast. It's been a game changer to our company.

Sept. 19, 2020

If you are into E-commerce and not conducting RFM analysis regularly, you are probably losing money and have no clue about it. Reveal is the solution that will take care of the analysis down to providing all the information for acting upon. Note that we were doing this analysis on our own, time to deliver, errors in the process and limited capacity to go through the results in detail we were considering stop doing at all. Luckily we discovered Reveal and it was like adding two analysts in our team. Twice as much lucky as we found out we were losing good business due to an easily solvable problem. ROI life/death. How much is that?

Sept. 16, 2020

Highly recommended! If you're looking for a better way to get a deeper dive into your store data including your customers, their segments, revenue channels, cohorts, and many other data, this is a wonderful app to do that. Teodor and the team developed a very comprehensive app that does it for you. You can book a demo with them to get a better understanding of the features and inside out of the app. Highly recommended!

Sept. 11, 2020

Great app and an even better team. Teodor and his team have done an exceptional job by creating an app that shows data in such a clear and conscience manner. Highly recommend for anyone who is looking at making key decisions based on data!

Sept. 10, 2020

I selected this app because a grant I was applying to requested my customer lifetime value. We are so small that I had no idea what to do to get that number, I Googled a formula and decided not to commit suicide through math. I headed to the Shopify app store and search for customer lifetime value. Reveal was.... revealed! Within the same night I had my answer! Soon after I got an email asking if I wanted to schedule a tutorial. After looking at the dashboard and having no idea what any of it meant I figured I should. Teodor walked me through the app dashboard, gave me easy examples to understand the data, and provided tips as to how the data could inform our ad spending and marketing methods. To say my mind was blown is an understatement. I feel so empowered! which is a new feeling because lord knows being a solopreneur usually makes one feel like an idiot.