CedCommerce Reverb Integration
List your products on Reverb, manage inventory and orders.
Rating
2.4
feedback
11
chart
#15,014
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
0%
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Less than a day
0%
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Less than a month
45%
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Less than a year
45%
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More than a year
0%
Reviews Summary
The reviews for this Shopify app are quite mixed, with a combination of positive and negative feedback. On the positive side, some users have mentioned that the app works seamlessly for their Reverb integration and that the support team has been helpful in resolving issues quickly. There are also comments praising the attentive support team for rectifying setup issues effectively and offering great communication. However, on the negative side, several users have expressed frustration with the lack of customer service and support. Issues highlighted include difficulties in setting up the app, lack of clear instructions, unresponsive support team, and bugs in payment and item management. Some users have also criticized the app for being a waste of money and time, with no real value provided.
Highlights
Review RSS Feed
All reviews
Oct. 7, 2025
DO NOT USE!!! I never got true support on installing this app it to our store. Having a cost for an an app that does not seem to work is outrageous. It never connected to our reverb store and there was absolutely no support to fix the issue. I feel as if I was charged for a computer written message to say "We're looking into your issue" and then nothing would ever happen. This is truly a terribly written app, and I am curious if it actually works for anyone.
July 21, 2025
This app has no customer service. The support for this app is not worth the price. It has constant bugs for payment, item management and has no real clear instructions for setting up. Our SKUs have lost their original SKU and the replaced with something the app felt would be better and pushed that Reverb. Had a ticket open that was ignored for two weeks and trying to contact their live support is irritating as they go AFK whenever they feel like. Edit: Support reached out to resolve the issue and did it with some gusto. The support special worked quickly after diagnosing the issue. Hopefully in the future they continue to practice urgency when resolving tickets.
June 27, 2025
It does not work properly. It is difficult to use and there are no instructions. Customer service and support is none existent - they just fob you off, closing your support ticket without making any attempt to help whatsoever. What an absolute waste of money this app was. Avoid this app and its developers like the plague - they do not deserve to be in business (I suspect they won't be for very long). It is shameful that Shopify allow this app to be sold on their marketplace.
Aug. 20, 2024
No customer support & hard to use/setup. DO NOT RECOMMEND, waste of time and money
Nov. 3, 2023
This app is working fairly seamlessly for our Reverb integration. The team have been very helpful!
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