Revi | Customer Reviews

Reviews Summary

Revi, the Shopify App, has received a mix of positive and negative reviews from ecommerce merchants. On the positive side, users appreciate the excellent technical support provided by the Revi team, quick responses to issues, and the ease of use of the tool. The app has been instrumental in improving communication with customers, increasing visibility online through a Google partnership, and helping businesses reach more customers. Users also like the continuous improvements and additions made by the Revi team to enhance customer feedback and engagement. However, there are some negative aspects highlighted in the reviews. Some users have mentioned that the support could be faster, and there is a desire for more customization options, especially on the free plan. Additionally, there have been complaints about the lack of clarity regarding the free plan, with users feeling misled about the actual costs and services available.