Reviewcap AI Reviews Summary for Shopify

Reviewcap AI Reviews Summary

Reviewcap.ai - AI powered product reviews srummaries.

Rating

5.0

feedback

2

Reviews

chart

#9,998

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    0%
  • Less than a year
    50%
  • More than a year
    0%

Reviews Summary

The reviews for this app are overwhelmingly positive, with users praising the excellent customer service provided by Liam and the helpfulness of the app in summarizing reviews. Customers appreciate the summary feature that helps them quickly understand the most important aspects of a product without getting overwhelmed by multiple reviews. The app has been successful in reducing the time customers spend reading lengthy reviews and has improved the speed of purchasing decisions. Users also look forward to future developments of the app, such as showcasing review summaries based on different aspects like sizing and fit, which could further enhance the customer experience.

Highlights

Positive customer service experience and helpfulness of the app in summarizing reviews
Efficiency in reducing time spent on reading reviews and improving purchasing decisions
Anticipation for future developments and customization features

Rating Breakdown

  • 5
    100% (2 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Nov. 6, 2024

I am really delighted with this app, and the amazing customer service I received. Liam was lovely to work with, and SUPER helpful with providing assistance. I like that this app provides a summary of reviews, similar to the way Amazon does, which helps customers understand more quickly what is most important to know about a product. Customers can get bogged down and confused (and abandon shopping) when there are multiple reviews, and it really helps to have this summary. Great app!

Using app

--

Total reviews

9

Average rating

4.6

5 / 5 Share

Feb. 13, 2024

We love this app! Through Hotjar, we know that customers often head straight to the product's reviews section. While we have a substantial number of reviews that have helped establish our credibility, we noticed that customers spent a significant amount of time reading lengthy reviews, sometimes getting lost in the process. Reviewcap AI effectively solves this problem by offering concise and truthful summaries of reviews. As a result, customers now spend less time reading individual reviews and make purchasing decisions more quickly. The summaries are highly accurate and Liam, our dedicated go-to person, has been incredibly accommodating, incorporating our suggestions and quickly building customization features based on our feedback. We look forward to the future development of this app, including the possibility of showcasing review summaries across various aspects such as sizing/fit. We'd love to see how our customers interact to review summaries based on size (e.g., S vs. M), as we've learned that customers often seek reviews related to their specific size preferences.

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks Kyhry, it's so awesome to hear you love Reviewcap and that it is solving a real problem for you! We are actively developing more options for the product reviews summaries. We will be in touch once we have developed support to break down the summary by size. Cheers Liam.

All reviews

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