Reviews Importify | Q & A for Shopify

Reviews Importify | Q & A

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Developer
View on App Store

Rating

4.5

feedback

69

Reviews

chart

#6,195

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    7%
  • Less than a month
    65%
  • Less than a year
    17%
  • More than a year
    9%

Reviews Summary

The reviews for this Shopify App are quite mixed. On the positive side, many users praise the excellent customer service provided by Vishal, the developer. Customers appreciate the quick responses, thorough assistance, and willingness to go above and beyond to solve issues. The app itself is described as user-friendly, efficient in importing reviews from platforms like Etsy and Amazon, and customizable to fit different needs. Users also highlight the stability of the app over time and its ability to display reviews effectively on their Shopify stores. However, on the negative side, some users mention difficulties in using the app, lack of support, and issues with uninstalling the app completely from their websites. There are complaints about slow response times, unhelpful responses, and instances where the app did not meet the users' expectations.

Highlights

Excellent customer service and quick responses
User-friendly and efficient in importing reviews
Customizable and stable app
Difficulties in using the app and lack of support
Issues with uninstalling the app completely

Rating Breakdown

  • 5
    90% (62 ratings)
  • 4
    1% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    1% (1 ratings)
  • 1
    7% (5 ratings)

Reviews with Text

  • 100% (69)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Jan. 24, 2025

Difficult to use

Using app

About 14 hours

Total reviews

13

Average rating

4.1

Developer Reply

you could have also mentioned that you just installed the app to put negative review and uninstalled the app within hour. I hope shopify team already looking these kind of fake stores and take action.

5 / 5 Share

Jan. 19, 2025

The customer service is excellent, fast & thorough.

Using app

12 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 11, 2024

Took me a little time to import all my Etsy review because I had so many listings. I work great getting it to look better, I needed help. I reached out to the help desk I got a very quick response, there were very helpful and I got every fixed.

Using app

22 days

Total reviews

1

Average rating

5.0

1 / 5 Share

July 27, 2023

I uninstalled this app and it is still showing features on my website's product page. Can someone please help solve this issue?

Store

JBL

Using app

7 minutes

Total reviews

1

Average rating

1.0

1 / 5 Share

June 20, 2023

Have removed app. Did not do what we needed. Asked for help uninstalling code that we did not realise would get added to our theme as a result of installing. Silence. Despite claiming they will help if you aren't sure what you are doing with this. No care whether the app has slowed down performance. I hate writing bad reviews but the person who initially replied, Vishal, has ignored all subsequent chaser messages. Also asked for refund as we had not used the app at all while I was waiting for their replies. Silence on this too. Very, very poor customer service. Would think twice before installing as you may be left like this

Using app

10 days

Total reviews

11

Average rating

4.6

All reviews

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