Reviews Importify | Q & A
The reviews for this Shopify App are quite polarized, with a mix of positive and negative feedback. On the positive side, many users praise the app for its ability to import reviews from platforms like Etsy and Amazon seamlessly. They appreciate the user-friendly interface, helpful customer service, and quick response times from the developer, Vishal. Users also highlight the app's customization options and the support provided for integrating reviews into their Shopify store. However, on the negative side, some users have faced challenges with the app being difficult to set up, lack of support, and issues with uninstalling the app completely from their store. There are complaints about slow response times, unhelpful customer service, and instances where the app did not meet the users' expectations.
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Difficult to use
you could have also mentioned that you just installed the app to put negative review and uninstalled the app within hour. I hope shopify team already looking these kind of fake stores and take action.
The customer service is excellent, fast & thorough.
Took me a little time to import all my Etsy review because I had so many listings. I work great getting it to look better, I needed help. I reached out to the help desk I got a very quick response, there were very helpful and I got every fixed.
I uninstalled this app and it is still showing features on my website's product page. Can someone please help solve this issue?
Have removed app. Did not do what we needed. Asked for help uninstalling code that we did not realise would get added to our theme as a result of installing. Silence. Despite claiming they will help if you aren't sure what you are doing with this. No care whether the app has slowed down performance. I hate writing bad reviews but the person who initially replied, Vishal, has ignored all subsequent chaser messages. Also asked for refund as we had not used the app at all while I was waiting for their replies. Silence on this too. Very, very poor customer service. Would think twice before installing as you may be left like this
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