Reviews Importify | Q & A
The reviews for this Shopify App are quite mixed. On the positive side, many users praise the excellent customer service provided by Vishal, the developer. Customers appreciate the quick responses, thorough assistance, and willingness to go above and beyond to help with any issues. The app itself is also commended for its user-friendly interface, ease of use, and effectiveness in importing reviews from platforms like Etsy and Amazon. Users highlight the stability of the app over time and its ability to display reviews on product pages seamlessly. However, on the negative side, some users have reported difficulties in using the app, especially in terms of setting it up and integrating it with their store themes. There are also complaints about slow or unresponsive customer support, with instances of unanswered queries and unresolved issues.
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Difficult to use
you could have also mentioned that you just installed the app to put negative review and uninstalled the app within hour. I hope shopify team already looking these kind of fake stores and take action.
The customer service is excellent, fast & thorough.
Took me a little time to import all my Etsy review because I had so many listings. I work great getting it to look better, I needed help. I reached out to the help desk I got a very quick response, there were very helpful and I got every fixed.
I uninstalled this app and it is still showing features on my website's product page. Can someone please help solve this issue?
Have removed app. Did not do what we needed. Asked for help uninstalling code that we did not realise would get added to our theme as a result of installing. Silence. Despite claiming they will help if you aren't sure what you are doing with this. No care whether the app has slowed down performance. I hate writing bad reviews but the person who initially replied, Vishal, has ignored all subsequent chaser messages. Also asked for refund as we had not used the app at all while I was waiting for their replies. Silence on this too. Very, very poor customer service. Would think twice before installing as you may be left like this
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