Reviews Importify | Q & A

The reviews are overwhelmingly positive, with many merchants praising the app for helping them import and display reviews from Etsy, Amazon, and other marketplaces on Shopify. Users frequently mention that the app makes their stores look more credible and professional, is easy to use once set up, and offers useful customization options such as review placement, filtering, and styling. A major strength highlighted across the reviews is the support team, especially Vishal, who is repeatedly described as fast, responsive, patient, and willing to help with setup, theme integration, code issues, and custom requests. Several reviewers also note that the app works reliably over time and can be a strong value for money. The negative feedback centers on setup difficulty, missing or unclear documentation, and inconsistent support experiences. Some users found the app difficult to use or time-consuming to configure, especially when importing many reviews or working with custom themes. A few reviewers reported that reviews did not appear as expected, that uninstalling left code behind on their site, or that the app did not meet their needs. The most serious complaints involve slow or absent responses from support, unresolved uninstall issues, and frustration over perceived lack of help or refunds. Overall, the app is seen as highly effective when it works and when support is responsive, but the experience can be frustrating for users who need more guidance or encounter technical issues.