Reviso—Order Editing & Returns
Reviso—Order Editing & Returns allows ecommerce merchants to lower returns quickly by offering order editing and address changes. The app also enables customers to cancel orders and offers incentives like discounts and free gifts to increase average order value. However, there are not enough reviews to analyze right now.
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We were getting way too many support tickets from customers who wanted to change their shipping address or swap a product after placing an order. Since installing this app, customers can handle most of those changes themselves, which has saved our support team a ton of time. We've also noticed fewer cancellations because shoppers can fix mistakes instead of asking us to cancel the order. The post-purchase product recommendations have even brought in a few extra sales. Setup was straightforward and the support team was quick to answer the couple of questions we had. Definitely worth it if you ship a decent volume of orders. A highly recommended app for merchants!
Reviso is the best self serve order editing platform on the shopify app store! Fairly easy to setup for my complicated logic
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