Reviso: Order editing & Upsell
Reviso: Order editing & Upsell allows ecommerce merchants to offer self-serve order editing, address changes, order cancellations, and more. The app helps in turning potential returns into bigger carts by combining seamless order edits with personalized AI upsells. Customers can easily edit orders post-checkout, modify products, quantities, and variants without the need for support tickets. Additionally, the app reduces cancellations and returns by enabling customers to instantly rectify mistakes. The AI-powered upsells and product recommendations help in increasing the average order value (AOV) and offer incentives like discounts and free gifts.
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We were getting way too many support tickets from customers who wanted to change their shipping address or swap a product after placing an order. Since installing this app, customers can handle most of those changes themselves, which has saved our support team a ton of time. We've also noticed fewer cancellations because shoppers can fix mistakes instead of asking us to cancel the order. The post-purchase product recommendations have even brought in a few extra sales. Setup was straightforward and the support team was quick to answer the couple of questions we had. Definitely worth it if you ship a decent volume of orders. A highly recommended app for merchants!
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