Revlytic Subscriptions
Enterprise subscriptions, recurring payments, & revenue growth
Rating
2.7
feedback
2
chart
#7,358
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
50%
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Less than a day
0%
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Less than a month
0%
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Less than a year
0%
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More than a year
0%
Reviews Summary
The reviews for this Shopify app are polarized, with one user expressing frustration and dissatisfaction with the app's functionality, customer support, and billing issues. The user reported multiple orders per customer, login problems, missed payments, and a lack of responsiveness from the support team. Additionally, there were concerns about payment authorization and misleading information about transaction limits. On the other hand, another user gave a 5-star rating, praising the app for its seamless dashboard and unique features that enhance subscription management and growth opportunities.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Aug. 29, 2024
Do not use this app. I have been patient with the team at Revlytic. Since being with them I have had, multiple orders per customer come out when just one was due to come out. I have had customers unable to log in to their portal to change details (issue still remains). I have checked I have missed payments from 4 customers that I know of. No email from Revyltic to tell me. The admin portal is absolutely useless. It doesn’t even allow you to manually order a payment (despite button being there). When writing to them with a problem it takes on average a week to get anybody to reply back. I am still wait It for my reply for the above issues as to why 4 people are missing the payments and I’m not being alerted. One of my customers received an email from Tide saying that they cannot authorise the payment because my payment provider isn’t using 3DS, again no word from Revlytic on how to rectify that. On top of that, the £5000 monthly limit for transactions is actually per year. So now I’m paying extra for a service which doesn’t even work; but revlytic did confirm that I shouldn’t have had to pay extra, despite their system telling me I could press any buttons until I pay more. Absolute disgrace of a company. I now have to move to everybody over to recharge at a great cost to me. Will look into legal action with this company. They don’t care
Feb. 15, 2024
So Far so good, after installing the app the dashboard is seamless and has features we couldn't find in other subscription apps. Looking forward to use this to grow our subscriptions on bundles.
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