smith-retail-enterprise review for Rewardify
Aug. 23, 2023
We used this app before and it worked perfectly, we have had it installed several months now and it doesn't work properly every time we click on the app from the POS it takes staff to our back office, not the app. Our staff literal are looking at the back office when they click to look at customers Rewardify account. We have emailed about this issue several times with no resolution.
I really apologise for the issues you've faced but you have yet to reply to any of our emails asking for more information. Requests for having a call to discuss further have also been met without any response. We are not even sure if you are even receiving our replies. Please reach out directly to [email protected]. We also mentioned we were willing to provide a refund for the affected months of service, to which you have also not responded.
