Riaxe Product Designer for Shopify

Riaxe Product Designer

Riaxe Product designer

Developer
View on App Store

Rating

2.6

feedback

8

Reviews

chart

#12,751

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    12%
  • Less than a day
    12%
  • Less than a month
    25%
  • Less than a year
    38%
  • More than a year
    0%

Reviews Summary

The reviews for this Shopify App are mixed, with both positive and negative feedback. On the positive side, users appreciate the well-designed interface and the app's potential for customization and printing techniques. Some users find the tools to be excellent and user-friendly, leading to positive experiences with their clients. However, the negative reviews highlight a significant issue with customer support. Multiple users have reported a lack of response from the support team, leading to frustration and ultimately uninstalling the app. Glitches, bugs, and difficulties in setting up print areas have also been mentioned, causing inconvenience and dissatisfaction. Overall, while the app shows promise in its features, the lack of responsive support and technical issues are major drawbacks.

Highlights

Well-designed interface and customization options
Lack of responsive customer support
Glitches, bugs, and difficulties in setting up print areas
Positive feedback on tools and user-friendliness
Mixed reviews on potential and customization features

Rating Breakdown

  • 5
    50% (4 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    50% (4 ratings)

Reviews with Text

  • 100% (8)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Nov. 27, 2025

The app is really well designed and serves our needs very well. Unfortunately, we have questions about the shopping basket, which only loads after about 6 seconds, irritating customers. The price for the print is also displayed strangely. I wrote to support, but unfortunately no one responded to my questions. It's a real shame... I had to remove it! If you're reading this, please respond!

Using app

--

Total reviews

1

Average rating

5.0

1 / 5 Share

July 3, 2025

Stay away! No support...

Using app

4 months

Total reviews

4

Average rating

3.0

1 / 5 Share

June 8, 2025

Er wordt niet gereageerd op support aanvragen, hierdoor komen we niet verder met deze app en zijn we dus ook niet gemotiveerd om over te stappen naar de betaalde versie

Using app

About 1 month

Total reviews

1

Average rating

1.0

1 / 5 Share

May 28, 2025

My first impressions were i need this app it looks and feels amazing. However got stuck quite quickly and reached out to support for help and guidance. Unfortunately after two weeks no contact from support after 20 emails that's how bad i wanted to use this app. Oh well off to find a designer app with customer service.

Using app

15 days

Total reviews

2

Average rating

3.0

5 / 5 Share

March 5, 2025

This App has huge potential, as we were looking for this kind of for a long time. Finally an app with full printing technique, design, creative - We love it.

Using app

2 minutes

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for your kind words. We are always available to provide support if you need a hand with your website.

All reviews

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