Riaxe Product Designer for Shopify

Riaxe Product Designer

Sell custom branded personalized products

Developer
View on App Store

Rating

2.9

feedback

10

Reviews

chart

#6,985

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    20%
  • Less than a day
    10%
  • Less than a month
    40%
  • Less than a year
    30%
  • More than a year
    0%

Reviews Summary

The reviews for this Shopify App are mixed, with both positive and negative feedback. On the positive side, users appreciate the app's potential, customization options, and user-friendly interface. Some users have found the app to be amazing, with excellent tools and good support. However, on the negative side, there are complaints about the lack of support and responsiveness from the customer service team. Users have reported issues with glitches, bugs, and difficulties in setting up print areas, leading to frustration and a negative overall experience.

Highlights

Positive feedback on app's potential, customization options, and user-friendly interface
Negative feedback on lack of support and responsiveness from customer service
Issues with glitches, bugs, and difficulties in setting up print areas

Rating Breakdown

  • 5
    60% (6 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    40% (4 ratings)

Reviews with Text

  • 100% (10)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Nov. 27, 2025

The app is really well designed and serves our needs very well. Unfortunately, we have questions about the shopping basket, which only loads after about 6 seconds, irritating customers. The price for the print is also displayed strangely. I wrote to support, but unfortunately no one responded to my questions. It's a real shame... I had to remove it! If you're reading this, please respond!

Using app

13 minutes

Total reviews

1

Average rating

5.0

1 / 5 Share

July 3, 2025

Stay away! No support...

Using app

4 months

Total reviews

4

Average rating

3.0

1 / 5 Share

June 8, 2025

Er wordt niet gereageerd op support aanvragen, hierdoor komen we niet verder met deze app en zijn we dus ook niet gemotiveerd om over te stappen naar de betaalde versie

Using app

About 1 month

Total reviews

1

Average rating

1.0

1 / 5 Share

May 28, 2025

My first impressions were i need this app it looks and feels amazing. However got stuck quite quickly and reached out to support for help and guidance. Unfortunately after two weeks no contact from support after 20 emails that's how bad i wanted to use this app. Oh well off to find a designer app with customer service.

Using app

15 days

Total reviews

2

Average rating

3.0

5 / 5 Share

March 5, 2025

This App has huge potential, as we were looking for this kind of for a long time. Finally an app with full printing technique, design, creative - We love it.

Using app

2 minutes

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for your kind words. We are always available to provide support if you need a hand with your website.

All reviews

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more