Riaxe Product Designer
Sell custom branded personalized products
Rating
2.9
feedback
9
chart
#7,271
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
22%
-
Less than a day
11%
-
Less than a month
33%
-
Less than a year
33%
-
More than a year
0%
Reviews Summary
The reviews for this Shopify App are mixed, with both positive and negative feedback. On the positive side, users appreciate the well-designed interface and the app's ability to meet their needs effectively. Some users find the app to have huge potential, especially for printing techniques and design. Additionally, the app offers customizable options and excellent tools, making it user-friendly and well-received by clients. However, on the negative side, there are consistent complaints about the lack of support from the app's customer service team. Users report delays in responses to queries, with some not receiving any support at all despite multiple attempts to contact the support team. Glitches, bugs, and difficulties in setting up print areas are also common issues mentioned by dissatisfied users, leading to frustration and a negative overall experience.
Highlights
Review RSS Feed
All reviews
Nov. 27, 2025
The app is really well designed and serves our needs very well. Unfortunately, we have questions about the shopping basket, which only loads after about 6 seconds, irritating customers. The price for the print is also displayed strangely. I wrote to support, but unfortunately no one responded to my questions. It's a real shame... I had to remove it! If you're reading this, please respond!
June 8, 2025
Er wordt niet gereageerd op support aanvragen, hierdoor komen we niet verder met deze app en zijn we dus ook niet gemotiveerd om over te stappen naar de betaalde versie
May 28, 2025
My first impressions were i need this app it looks and feels amazing. However got stuck quite quickly and reached out to support for help and guidance. Unfortunately after two weeks no contact from support after 20 emails that's how bad i wanted to use this app. Oh well off to find a designer app with customer service.
March 5, 2025
This App has huge potential, as we were looking for this kind of for a long time. Finally an app with full printing technique, design, creative - We love it.
Thank you for your kind words. We are always available to provide support if you need a hand with your website.
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