Riaxe Product Designer
Sell custom branded personalized products
Rating
2.9
feedback
10
chart
#15,220
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
20%
-
Less than a day
10%
-
Less than a month
40%
-
Less than a year
30%
-
More than a year
0%
Reviews Summary
The reviews for this Shopify App are mixed, with both positive and negative feedback. On the positive side, users appreciate the app's design and functionality, with some mentioning that it serves their needs well and offers customizable options. The app is also praised for its potential in providing printing techniques, design tools, and creativity. Additionally, some users have found the support team to be helpful and responsive in resolving issues. However, on the negative side, several users have expressed frustration with the app's performance and lack of support. Issues such as slow loading times for the shopping basket, strange display of prices, and glitches in the design tools have been highlighted. Some users have reported difficulties in getting timely responses from the support team, leading to a sense of abandonment and ultimately leading them to seek alternative apps.
Highlights
Review RSS Feed
All reviews
Nov. 27, 2025
The app is really well designed and serves our needs very well. Unfortunately, we have questions about the shopping basket, which only loads after about 6 seconds, irritating customers. The price for the print is also displayed strangely. I wrote to support, but unfortunately no one responded to my questions. It's a real shame... I had to remove it! If you're reading this, please respond!
June 8, 2025
Er wordt niet gereageerd op support aanvragen, hierdoor komen we niet verder met deze app en zijn we dus ook niet gemotiveerd om over te stappen naar de betaalde versie
May 28, 2025
My first impressions were i need this app it looks and feels amazing. However got stuck quite quickly and reached out to support for help and guidance. Unfortunately after two weeks no contact from support after 20 emails that's how bad i wanted to use this app. Oh well off to find a designer app with customer service.
March 5, 2025
This App has huge potential, as we were looking for this kind of for a long time. Finally an app with full printing technique, design, creative - We love it.
Thank you for your kind words. We are always available to provide support if you need a hand with your website.
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