Riaxe Product Designer for Shopify

Riaxe Product Designer

Sell custom branded personalized products
Developer
ImprintNext
View on App Store
Riaxe Product Designer
Rating
2.4
Feedback
9
Reviews
Chart
#7,437
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

The reviews for this Shopify App are mixed, with both positive and negative feedback from users. On the positive side, users appreciate the app's design and functionality, with some mentioning that it serves their needs well and offers customizable options. The app also has potential for creative design and printing techniques, which is a plus for users looking for such features. Additionally, some users have praised the support team for being helpful and responsive in resolving issues. However, the negative reviews highlight significant issues with customer support. Many users have complained about the lack of response from the support team, with some stating that they have sent multiple emails without any reply. This lack of support has led to frustration and disappointment among users, ultimately causing some to uninstall the app. Other common complaints include slow loading times, display issues with pricing, glitches, and difficulties in setting up print areas. Overall, while the app has promising features, the poor customer support and technical issues have resulted in a negative experience for many users.

Time spent using app
How long merchants keep the app installed.
Less than an hour 22%
Less than a day 11%
Less than a month 33%
Less than a year 22%
More than a year 11%
All reviews
5 / 5 Share
Nov. 27, 2025

The app is really well designed and serves our needs very well. Unfortunately, we have questions about the shopping basket, which only loads after about 6 seconds, irritating customers. The price for the print is also displayed strangely. I wrote to support, but unfortunately no one responded to my questions. It's a real shame... I had to remove it! If you're reading this, please respond!

Store Using app Total reviews Average rating
Maskulin 13 minutes 1 5.0
1 / 5 Share
July 3, 2025

Stay away! No support...

Store Using app Total reviews Average rating
1 / 5 Share
June 8, 2025

Er wordt niet gereageerd op support aanvragen, hierdoor komen we niet verder met deze app en zijn we dus ook niet gemotiveerd om over te stappen naar de betaalde versie

Store Using app Total reviews Average rating
Borduurhuis.nl About 1 month 1 1.0
1 / 5 Share
May 28, 2025

My first impressions were i need this app it looks and feels amazing. However got stuck quite quickly and reached out to support for help and guidance. Unfortunately after two weeks no contact from support after 20 emails that's how bad i wanted to use this app. Oh well off to find a designer app with customer service.

Store Using app Total reviews Average rating
Custom Tees Uk 15 days 2 3.0
5 / 5 Share
March 5, 2025

This App has huge potential, as we were looking for this kind of for a long time. Finally an app with full printing technique, design, creative - We love it.

Store Using app Total reviews Average rating
Just Adore 2 minutes 5 5.0
Developer Reply

Thank you for your kind words. We are always available to provide support if you need a hand with your website.

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