Riaxe Product Designer
Riaxe Product designer
Rating
4.2
feedback
8
chart
#10,373
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
12%
-
Less than a month
12%
-
Less than a year
62%
-
More than a year
0%
Reviews Summary
The reviews for this Shopify app are quite mixed, with some users praising its functionality and customization options while others have faced glitches and difficulties. Positive aspects highlighted include the app's user-friendly interface, excellent tools, and high level of customization. Users appreciate the support team's responsiveness and the ability to create unique designs for their products. On the other hand, negative reviews mention issues with glitches, bugs, and difficulties in setting print areas. Some users have experienced frustration with the app not saving changes or displaying errors in the design process. Despite the mixed feedback, the app seems to offer a wide range of customization options and tools for creating unique products on Shopify.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
March 5, 2025
This App has huge potential, as we were looking for this kind of for a long time. Finally an app with full printing technique, design, creative - We love it.
Jan. 10, 2025
This app works great! I couldnt figure a few things out because computers are not my thing but the team at RIAXE was there to help! They fixed my issues quickly and painless. I highly recommend this app on your website. I am using it for T-shirt designer tool mainly.
Thank you for your review. It motivates us to make our app better for our users.
Jan. 5, 2025
Id like to give this a good review but my initial experience hasn't been good. Everything glitches bad. Im a graphic designer who has worked with computers for over 30 years. This app is a total hassel. Ive been working with other apps for our website for 6 months. Trying to set print are and it keeps saying i have bleed on my file when it is saved without it. The app was so many bugs and glitches even upgrading to to $50 monthly plan. HORRIBLE HORRIBLE EXPERIENCE! NOTHING IS LIVE AFTER PRINT AREAS ARE SET. THE MAKE YOUR OWN PRINT AREA IS A TOTL NIGHTMARE! IT GLITCHES BAD AND DOESNT SAVE YOUR AREA. TOTALLY CHANGES YOUR AREA EVERY TIME YOU CHANGE SCREENS. NONE OF MY EDITS BECAME LIVE. No liking my experience so far. NOT WASTING ANOTHER SECOND ON GARBAGE APPS THAT WASTE OUR TIME BECAUSE THEY DONT WORK.
We are sorry to see your 1-star rating. At Riaxe Product Designer, we strive to provide excellent service and ensure our customers’ satisfaction. However, we noticed that despite our repeated efforts to reach out via calls and emails to understand your concerns, we did not receive any response from you. We are eager to resolve any genuine issues you may have experienced. If you are indeed one of our customers, please share more details about your experience with us at [email protected]. If this review was posted intentionally to defame us, good luck to you.
July 12, 2024
Amazing app; gives lots of customizable options. Good support team.
Thank you for your kind words. :)
July 9, 2024
The app has worked very well for me. My clients have loved it. It has excellent tools and is very user-friendly. I highly recommend it.
Thank you for your review and we are glad our app could serve your business needs.
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