Riaxe Product Designer
Sell custom branded personalized products
Rating
2.1
feedback
10
chart
#8,121
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
30%
-
Less than a day
10%
-
Less than a month
30%
-
Less than a year
20%
-
More than a year
10%
Reviews Summary
The reviews for this Shopify App are mixed, with both positive and negative feedback. On the positive side, users appreciate the well-designed interface and the app's ability to meet their needs, especially in terms of printing techniques and design options. The support team is also praised for their quick and helpful responses, with users mentioning good customer service and customizable options. However, the negative reviews highlight significant issues with support responsiveness, slow loading times for the shopping basket, and display errors in pricing. Some users experienced glitches, bugs, and difficulties in setting up print areas, leading to frustration and a lack of motivation to continue using the app. Overall, while the app shows promise with its features, the lack of reliable support and technical issues are major drawbacks.
Highlights
Review RSS Feed
All reviews
April 16, 2026
One of the worst support. Their tool is good but the team is worst. They dont even respond to mails and messgaes
Nov. 27, 2025
The app is really well designed and serves our needs very well. Unfortunately, we have questions about the shopping basket, which only loads after about 6 seconds, irritating customers. The price for the print is also displayed strangely. I wrote to support, but unfortunately no one responded to my questions. It's a real shame... I had to remove it! If you're reading this, please respond!
June 8, 2025
Er wordt niet gereageerd op support aanvragen, hierdoor komen we niet verder met deze app en zijn we dus ook niet gemotiveerd om over te stappen naar de betaalde versie
May 28, 2025
My first impressions were i need this app it looks and feels amazing. However got stuck quite quickly and reached out to support for help and guidance. Unfortunately after two weeks no contact from support after 20 emails that's how bad i wanted to use this app. Oh well off to find a designer app with customer service.
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