Riaxe Product Designer
The reviews for this Shopify App are mixed, with both positive and negative feedback. On the positive side, users appreciate the app's design and functionality, with some mentioning that it serves their needs well and offers customizable options. The app also has potential for those looking for printing techniques and creative design tools. However, the negative reviews highlight a significant issue with customer support. Many users reported a lack of response from the support team, leading to frustration and ultimately causing them to uninstall the app. Some users experienced glitches, delays in loading the shopping basket, and issues with pricing display. Additionally, there were complaints about being charged for a non-functional app and the lack of responsiveness from the support team, despite the app's previous good performance.
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One of the worst support. Their tool is good but the team is worst. They dont even respond to mails and messgaes
The app is really well designed and serves our needs very well. Unfortunately, we have questions about the shopping basket, which only loads after about 6 seconds, irritating customers. The price for the print is also displayed strangely. I wrote to support, but unfortunately no one responded to my questions. It's a real shame... I had to remove it! If you're reading this, please respond!
Er wordt niet gereageerd op support aanvragen, hierdoor komen we niet verder met deze app en zijn we dus ook niet gemotiveerd om over te stappen naar de betaalde versie
This App has huge potential, as we were looking for this kind of for a long time. Finally an app with full printing technique, design, creative - We love it.
Thank you for your kind words. We are always available to provide support if you need a hand with your website.
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