Riaxe Product Designer
The reviews for this Shopify app are quite mixed, with both positive and negative feedback from users. On the positive side, users appreciate the app's design and functionality, with some mentioning that it serves their needs well and has customizable options. However, the most common theme in the negative reviews is the lack of support from the app team. Many users reported not receiving responses to their inquiries, which led to frustration and ultimately led them to uninstall the app. Some users also mentioned technical issues such as glitches, slow loading times, and problems with print areas. Overall, while the app has potential and good features, the poor support and technical issues seem to be major drawbacks for users.
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The app is really well designed and serves our needs very well. Unfortunately, we have questions about the shopping basket, which only loads after about 6 seconds, irritating customers. The price for the print is also displayed strangely. I wrote to support, but unfortunately no one responded to my questions. It's a real shame... I had to remove it! If you're reading this, please respond!
Er wordt niet gereageerd op support aanvragen, hierdoor komen we niet verder met deze app en zijn we dus ook niet gemotiveerd om over te stappen naar de betaalde versie
My first impressions were i need this app it looks and feels amazing. However got stuck quite quickly and reached out to support for help and guidance. Unfortunately after two weeks no contact from support after 20 emails that's how bad i wanted to use this app. Oh well off to find a designer app with customer service.
This App has huge potential, as we were looking for this kind of for a long time. Finally an app with full printing technique, design, creative - We love it.
Thank you for your kind words. We are always available to provide support if you need a hand with your website.
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