Rating

4.9

feedback

92

Reviews

chart

#1,944

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    4%
  • Less than a month
    10%
  • Less than a year
    29%
  • More than a year
    53%

Reviews Summary

The reviews for the Rich Returns Shopify App are overwhelmingly positive, with users praising the app's functionality, ease of use, and exceptional customer support. Many users have highlighted the responsiveness of the support team, particularly mentioning Andrej for being helpful, quick to respond, and knowledgeable. Users appreciate the app's ability to streamline the returns process, improve customer satisfaction, and provide valuable insights for better management. The integration with Shopify is seamless, and the app offers customization options that cater to various business needs. Overall, users highly recommend Rich Returns for its reliability, efficiency, and user-friendly interface.

Highlights

Positive reviews highlighting exceptional customer support, particularly Andrej's responsiveness and helpfulness.
Praise for the app's functionality, ease of use, and ability to streamline the returns process.
Appreciation for the seamless integration with Shopify and customization options available for different business needs.
Recommendations based on the app's reliability, efficiency, and user-friendly interface.
Positive feedback on the app's ability to improve customer satisfaction and provide valuable insights for better management.

Rating Breakdown

  • 5
    95% (87 ratings)
  • 4
    3% (3 ratings)
  • 3
    1% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (1 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 5, 2025

Rich Returns has amazing customer service and is really easy to setup :).

Using app

--

Total reviews

4

Average rating

4.8

5 / 5 Share

Feb. 28, 2025

Anrej and the team are incredibly responsive to questions regarding functionality or troubleshooting. We have been using Rich Returns for several months now and are impressed with all it can do. This has grown our exchange program, helped us retain customers and revenue, and cut down on workload and errors internally. I researched several competitors before deciding on Rich Returns and am very pleased with our decision.

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 24, 2025

I have been using this app for several years. They are constantly improving and adding new features. Their support is also very responsive if any issues arise. Happy to give this 5-star review!

Using app

About 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 21, 2025

Andrej is always kind and helpful and quick to respond.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 29, 2025

Using app

6 months

Total reviews

1

Average rating

5.0

All reviews

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