Rich Returns & Exchanges
Best Shopify Returns and Exchanges App
Rating
4.8
feedback
81
chart
#1,939
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
2%
-
Less than a day
6%
-
Less than a month
20%
-
Less than a year
41%
-
More than a year
44%
Reviews Summary
Rich Returns is highly praised for its exceptional customer service, ease of setup, and continuous improvements in features. Users appreciate the responsiveness of the support team, the seamless integration with Shopify, and the efficiency in handling returns and exchanges. The app is commended for streamlining processes, providing valuable insights, and being user-friendly. However, there are some suggestions for additional customization options and improvements in certain features. Overall, Rich Returns is recommended for its reliability, helpful support, and overall positive user experience.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
April 30, 2025
If you want an app that you can design to fit your brand, and with all possible features, then this is the app for you!
Feb. 28, 2025
Anrej and the team are incredibly responsive to questions regarding functionality or troubleshooting. We have been using Rich Returns for several months now and are impressed with all it can do. This has grown our exchange program, helped us retain customers and revenue, and cut down on workload and errors internally. I researched several competitors before deciding on Rich Returns and am very pleased with our decision.
Feb. 24, 2025
I have been using this app for several years. They are constantly improving and adding new features. Their support is also very responsive if any issues arise. Happy to give this 5-star review!
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