Rich Returns & Exchanges
Best Shopify Returns and Exchanges App
Rating
4.9
feedback
86
chart
#2,478
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
1%
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Less than a day
3%
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Less than a month
10%
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Less than a year
31%
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More than a year
52%
Reviews Summary
Rich Returns is highly praised for its excellent customer service, quick response times, and helpful support team. Users appreciate the app's user-friendly interface, customization options, and seamless integration with Shopify. The app is described as a must-have for companies looking to streamline their returns process and improve customer experience. Customers also highlight the responsiveness of the support team, particularly mentioning Andrej for his exceptional assistance. Some users mention that the app is more cost-effective and efficient compared to other return apps in the market. However, there are a few suggestions for additional customization options and features to enhance the app further.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Dec. 9, 2024
I’ve had such a great experience using the Rich Returns & Exchanges app! It’s super easy to use and has everything we need to handle returns and exchanges smoothly. Their customer support is amazing—always quick to respond and super helpful whenever we have questions. The app integrates perfectly with Shopify, which has made managing everything so much easier. Highly recommend this app to anyone running an online store!
Dec. 5, 2024
Excellent app, great features. The customer service is very responsive and helpful, definitely recommend!
Nov. 20, 2024
we've been using rich returns for several years now, there has been some improvements the last few months and we are using the app with our shopify shop much more now. The customer service is always really helpful and you receive answers in a speedy manor. so if you ever have a problem, can't find a speicific setting or just have some feedback in general, you can be sure you'll receive help from an actual person and not just a bot. the integration with shopify is good and works well. No complaints on our side at all.
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