Rich Returns & Exchanges
Best Shopify Returns and Exchanges App
Rating
4.9
feedback
82
chart
#1,603
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
1%
-
Less than a day
4%
-
Less than a month
11%
-
Less than a year
32%
-
More than a year
51%
Reviews Summary
The reviews for the Rich Returns Shopify App are overwhelmingly positive, with users praising the app's customizability, user-friendly interface, and excellent customer support. Many users highlight the responsiveness and helpfulness of the support team, particularly mentioning Andrej for his exceptional assistance. The app is commended for streamlining the returns and exchanges process, providing valuable insights, and being cost-effective compared to other similar apps. Users appreciate the ease of setup, the quick responses from the support team, and the flexibility the app offers for managing returns.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Nov. 14, 2024
Great support and service. Support team always quick to help and find solutions.
Oct. 28, 2024
A really nice tool to have on your shop ! With a lot of customizations and a very helpful and friendly support. It is a must have for any companies.
Aug. 16, 2024
Customer support is highly responsive and ensures prompt, friendly communication!
We take pride in our support! Thanks for your review.
Aug. 8, 2024
We have been extremely satisfied with the quality of the app as well service we have received from Rich Returns. They continuously improve the functionality and capability of the app for an improved customer experience. Additionally they are quick to respond to support requests and are a breeze to work with.
Love to hear this! Thanks so much.
July 25, 2024
Very helpful! Extremely quick to respond. Very knowledgeable and super friendly. I was using a different returns app and I cancelled it. Customer service did not even come close to what I have received here.
We take pride in our customer support! Glad to hear you've had a positive experience. Thanks for your review :)
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