Ringly ‑ AI Phone Support for Shopify

Ringly ‑ AI Phone Support

AI handles order status, returns, and product questions.
Developer
Ringly
Rating
4.6
Feedback
3
Reviews
Chart
#7,134
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

The app has received mostly positive reviews from users. Customers appreciate that it helps build trust with their store visitors, improves customer service, and provides a realistic voice for interactions. Additionally, users have mentioned that the app can assist in selling products to customers during calls. However, there have been some issues reported, such as initial difficulties with cancelling the service and average call quality. Despite these drawbacks, the app's excellent support from Ringly and quick problem-solving abilities have been highlighted, leading to overall satisfaction and recommendations from users.

Time spent using app
How long merchants keep the app installed.
Less than an hour 0%
Less than a day 33%
Less than a month 33%
Less than a year 33%
More than a year 0%
All reviews
5 / 5 Share
July 10, 2026

Awesome app. Customers trust your store more, helps with customer service, realistic voice and it even sells your products to customers during the call.

Store Using app Total reviews Average rating
OroBody About 2 months 1 5.0
Developer Reply

Thank you so much, this helps us a ton! Trust, support, and selling on the call are the exact 3 things we obsess over with Seth, so it's great to hear all three from you. We're always around if you need anything.

4 / 5 Share
June 29, 2026

There was initial issues with cancelling on their service but after expressing my concerns they tell me they are fixing the UI to tell more clearly when you're cancelled. The call quality was OK, but I decided to use something else.

Store Using app Total reviews Average rating
SLRspeed About 1 hour 2 3.0
Developer Reply

Hey Shane, you were right that after cancelling our app didn't show it had gone through, and that one's on us. We've since shipped a fix so this won't happen to anyone else. Thanks for taking the time to flag it, it really made the app better. And you're welcome back anytime if you'd like to give Seth another try.

5 / 5 Share
Jan. 16, 2026

This apps just what we needed. Ringly has excellent support. All our problems , which have usually been unknown to us, have been solved quickly and accurately. I widely recommend it.

Store Using app Total reviews Average rating
8motiv 29 days 2 5.0

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