Ringly ‑ AI Phone Support
The reviews for this Shopify App are polarized, with one user expressing frustration over the difficulty in canceling the app subscription, while another user praises the app for being exactly what they needed with excellent support. The negative review highlights issues with the cancellation process, indicating a potential flaw in the app's user experience. On the other hand, the positive review emphasizes the app's effectiveness in solving problems quickly and accurately, along with the high level of support provided by the team.
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Impossible to cancel, reporting to Shopify. You'll be stuck in a loop trying to cancel and it never lets you - AVOID!
Hi Shane, you're right, this was more confusing than it should be, and that's on us. Shopify doesn't let us cancel a plan for you, only the store owner can. We point you to your Shopify Apps since you uninstall from there. We just didn't make that clear enough inside Ringly, and we're fixing it. We're sorry for your experience, and thanks for letting us know.
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