Ringly ‑ AI Phone Support
The reviews are generally very positive about the app’s value for merchants. Users praise it for increasing customer trust, improving customer service, and even helping drive sales during calls. Several reviewers also highlight the quality of support, describing the team as excellent, responsive, and quick to solve problems accurately. One reviewer says the app is exactly what they needed and strongly recommends it. The main negative feedback is limited but important: one reviewer experienced issues with cancelling the service and felt the cancellation process was not clearly communicated. That same review mentions the call quality was only okay and that they ultimately chose another solution. Overall, the sentiment is strongly favorable, with the biggest concerns centered on usability, cancellation clarity, and occasional call quality issues.
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Awesome app. Customers trust your store more, helps with customer service, realistic voice and it even sells your products to customers during the call.
Thank you so much, this helps us a ton! Trust, support, and selling on the call are the exact 3 things we obsess over with Seth, so it's great to hear all three from you. We're always around if you need anything.
There was initial issues with cancelling on their service but after expressing my concerns they tell me they are fixing the UI to tell more clearly when you're cancelled. The call quality was OK, but I decided to use something else.
Hey Shane, you were right that after cancelling our app didn't show it had gone through, and that one's on us. We've since shipped a fix so this won't happen to anyone else. Thanks for taking the time to flag it, it really made the app better. And you're welcome back anytime if you'd like to give Seth another try.
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