NOVA NAILS review for TYDAL Product Reviews App
Sept. 19, 2023
Product was not working properly, as the status of my reviews were not properly showing. They would not give a timeline for a fix, and their communication with me was spotty and they would go radio silent for long periods of time. I did not get the sense that they cared about my business at all. Issue was never resolved.
Developer Reply
Hi Nova Nails, This is Lea from Rivo! Thank you for bringing this to our attention, and so sorry for the trouble this issue has caused. I've reached out to you to offer help and resolve this issue. Please feel free to reply to our email thread or contact me directly at [email protected]. We would be happy to assist you in any way we can. Best regards, Lea
Developer
Shopify App Store