Mexico By Hand review for TYDAL Product Reviews App
Feb. 3, 2024
I don't how these folks get so many positive reviews. I've had to contact them so many times about review request emails not being sent, among other problems. They respond politely but take days to "investigate" the problem. Plus, I receive no emails letting me know that I've received a new review. I recently discovered I had bad review left on my website and I had no idea, so I couldn't respond. Terrible app.
Hi there, So sorry to hear about your recent experience. We're constantly striving to provide our users with the best possible service. It's our top priority to address this issue promptly. I'd really appreciate the opportunity to discuss this further via email and find a solution that meets your expectations. Please feel free to reply to our email thread or reach out to me directly at [email protected] we'd love to help in any way we can. Best Regards, Lea
