RMS Returns & Credit Manager
Automate returns, issue store credit and resolve disputes.
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RMS Returns & Credit Manager is a Shopify App that helps ecommerce merchants automate returns, issue store credit, and resolve disputes. It simplifies the returns process, allows for setting custom return windows, defining accepted item conditions, and auto-approving returns. Customers can submit requests through a branded self-service portal, and merchants can track returns through a 16-stage lifecycle. The app also enables disputing item conditions with photo evidence, bidirectional syncing with Shopify, and automated email notifications. However, there are not enough reviews to analyze right now.
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