Rollo
Print shipping labels and ship orders with discounted rates.
Rating
2.6
feedback
9
chart
#1,845
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
22%
-
Less than a day
22%
-
Less than a month
0%
-
Less than a year
44%
-
More than a year
11%
Reviews Summary
The reviews for this Shopify App highlight several recurring issues. Users have reported difficulties with Shopify orders not populating, leading to manual entry of shipping information. Some users have experienced problems with the app not syncing properly, requiring constant uninstallation and reconnection. Support issues have also been mentioned, with users facing challenges with login, permissions, and lack of response from the support team. Additionally, there are complaints about the app being unreliable and breaking with constant updates.
Highlights
Review RSS Feed
All reviews
Oct. 29, 2025
March 13, 2025
I use Rollo for all of my shipping needs. I am pleased that it can print an invoice as well as a label at the same time. Easy to correct weights if you make a mistake. I also like that you can print multiple orders at the same time. This postal label maker is a lot easier to use than the labels on two sheet with your printer.
April 9, 2025
Shopify not syncing to rollo. Have to uninstall/delete connection, reconnect for it to populate orders. States refreshed, but it's not refreshed. Edit 1: After working with support, unable to login to their account due to 2fa, and then permissions issues on their provided account(s) for them to try to track and test. Then they ghosted me, never responding to my message/emails for support requests. Still broken and randomly/intermittently not showing orders. Unreliable is an understatement. If I could give it negative stars, I would.
Using app
Over 1 year
Total reviews
1
Average rating
1.0
Thank you for your feedback. Please contact Rollo Customer Support via https://support.rollo.com and our team will assist you in resolving your issue.
Feb. 14, 2025
shopify orders not populating - same issue others reported.. have to enter shipping info manually as if the connection doesn't exist
Thank you for your feedback. Rollo Ship allows to automatically import all the data from the connected stores including Shopify orders. Please contact Rollo Customer Support via https://support.rollo.com and our team will assist you in resolving your issue.
Jan. 9, 2025
I have my Shopify and Etsy connected, but still have to manually type in all shipping information.
Thank you for your feedback. Rollo Ship allows to import all the data from the connected stores including Shopify orders. Please contact Rollo Customer Support via https://support.rollo.com and our team will assist you in resolving your issue.
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