Rollo
Rollo - Shopify App - Shipping Done. Easy. Fast. Cheap.
Rating
2.1
feedback
8
chart
#1,670
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
12%
-
Less than a day
12%
-
Less than a month
0%
-
Less than a year
50%
-
More than a year
12%
Reviews Summary
The reviews for this Shopify App highlight a major issue with orders not populating from Shopify, leading to manual entry of shipping information. Users have reported difficulties with syncing, refreshing, and connecting their Shopify accounts to the app. Some users have also mentioned unreliable support and functionality issues, such as the app breaking with constant updates. However, there are some positive notes, such as a workaround for order visibility by adjusting a toggle in the app.
Highlights
Review RSS Feed
All reviews
Oct. 29, 2025
April 9, 2025
Shopify not syncing to rollo. Have to uninstall/delete connection, reconnect for it to populate orders. States refreshed, but it's not refreshed. Edit 1: After working with support, unable to login to their account due to 2fa, and then permissions issues on their provided account(s) for them to try to track and test. Then they ghosted me, never responding to my message/emails for support requests. Still broken and randomly/intermittently not showing orders. Unreliable is an understatement. If I could give it negative stars, I would.
Using app
Over 1 year
Total reviews
1
Average rating
1.0
Thank you for your feedback. Please contact Rollo Customer Support via https://support.rollo.com and our team will assist you in resolving your issue.
Feb. 14, 2025
shopify orders not populating - same issue others reported.. have to enter shipping info manually as if the connection doesn't exist
Thank you for your feedback. Rollo Ship allows to automatically import all the data from the connected stores including Shopify orders. Please contact Rollo Customer Support via https://support.rollo.com and our team will assist you in resolving your issue.
Jan. 9, 2025
I have my Shopify and Etsy connected, but still have to manually type in all shipping information.
Thank you for your feedback. Rollo Ship allows to import all the data from the connected stores including Shopify orders. Please contact Rollo Customer Support via https://support.rollo.com and our team will assist you in resolving your issue.
Nov. 22, 2024
Have connected and re-connected it shows its updated but no orders ever populate. Doesn't work unless you create and manually enter an order in the app
Thank you for your feedback. Please contact Rollo Customer Support via https://support.rollo.com and our team will assist you in resolving your issue.
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more