Rollo
Print shipping labels and ship orders with discounted rates.
Rating
2.6
feedback
9
chart
#1,738
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
22%
-
Less than a day
22%
-
Less than a month
0%
-
Less than a year
44%
-
More than a year
11%
Reviews Summary
The reviews for the Rollo shipping app on Shopify are mixed, with both positive and negative feedback. Users appreciate the convenience of being able to print invoices and labels simultaneously, correct weights easily, and print multiple orders at once. However, there are several complaints about Shopify orders not syncing properly, leading to manual entry of shipping information and unreliable order population. Some users also faced issues with connectivity and constant app updates causing disruptions.
Highlights
Review RSS Feed
All reviews
Oct. 29, 2025
March 13, 2025
I use Rollo for all of my shipping needs. I am pleased that it can print an invoice as well as a label at the same time. Easy to correct weights if you make a mistake. I also like that you can print multiple orders at the same time. This postal label maker is a lot easier to use than the labels on two sheet with your printer.
April 9, 2025
Shopify not syncing to rollo. Have to uninstall/delete connection, reconnect for it to populate orders. States refreshed, but it's not refreshed. Edit 1: After working with support, unable to login to their account due to 2fa, and then permissions issues on their provided account(s) for them to try to track and test. Then they ghosted me, never responding to my message/emails for support requests. Still broken and randomly/intermittently not showing orders. Unreliable is an understatement. If I could give it negative stars, I would.
Using app
Over 1 year
Total reviews
1
Average rating
1.0
Thank you for your feedback. Please contact Rollo Customer Support via https://support.rollo.com and our team will assist you in resolving your issue.
Feb. 14, 2025
shopify orders not populating - same issue others reported.. have to enter shipping info manually as if the connection doesn't exist
Thank you for your feedback. Rollo Ship allows to automatically import all the data from the connected stores including Shopify orders. Please contact Rollo Customer Support via https://support.rollo.com and our team will assist you in resolving your issue.
Jan. 9, 2025
I have my Shopify and Etsy connected, but still have to manually type in all shipping information.
Thank you for your feedback. Rollo Ship allows to import all the data from the connected stores including Shopify orders. Please contact Rollo Customer Support via https://support.rollo.com and our team will assist you in resolving your issue.
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