Rating

1.8

feedback

8

Reviews

chart

#1,926

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    12%
  • Less than a day
    12%
  • Less than a month
    0%
  • Less than a year
    62%
  • More than a year
    0%

Reviews Summary

The reviews for the Rollo Shopify App are mixed, with both positive and negative feedback. Users appreciate the convenience of being able to print invoices and labels simultaneously, correct weights easily, and print multiple orders at once. However, there are several complaints about Shopify orders not syncing properly, leading to manual entry of shipping information and issues with connectivity. Some users have also faced challenges with constant updates breaking the app.

Highlights

Convenience of printing invoices and labels simultaneously, correcting weights, and printing multiple orders
Issues with Shopify orders not syncing properly and manual entry of shipping information
Challenges with connectivity and constant updates breaking the app

Rating Breakdown

  • 5
    12% (1 ratings)
  • 4
    0% (0 ratings)
  • 3
    12% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    75% (6 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 13, 2025

I use Rollo for all of my shipping needs. I am pleased that it can print an invoice as well as a label at the same time. Easy to correct weights if you make a mistake. I also like that you can print multiple orders at the same time. This postal label maker is a lot easier to use than the labels on two sheet with your printer.

Using app

--

Total reviews

2

Average rating

5.0

1 / 5 Share

March 7, 2025

Shopify not syncing to rollo. Have to uninstall/delete connection, reconnect for it to populate orders. States refreshed, but it's not refreshed.

Using app

About 1 year

Total reviews

1

Average rating

1.0

Developer Reply

Thank you for your feedback. Please contact Rollo Customer Support via https://support.rollo.com and our team will assist you in resolving your issue.

1 / 5 Share

Feb. 14, 2025

shopify orders not populating - same issue others reported.. have to enter shipping info manually as if the connection doesn't exist

Using app

About 1 month

Total reviews

1

Average rating

1.0

Developer Reply

Thank you for your feedback. Rollo Ship allows to automatically import all the data from the connected stores including Shopify orders. Please contact Rollo Customer Support via https://support.rollo.com and our team will assist you in resolving your issue.

1 / 5 Share

Jan. 9, 2025

I have my Shopify and Etsy connected, but still have to manually type in all shipping information.

Using app

About 2 months

Total reviews

2

Average rating

3.0

Developer Reply

Thank you for your feedback. Rollo Ship allows to import all the data from the connected stores including Shopify orders. Please contact Rollo Customer Support via https://support.rollo.com and our team will assist you in resolving your issue.

1 / 5 Share

Nov. 22, 2024

Have connected and re-connected it shows its updated but no orders ever populate. Doesn't work unless you create and manually enter an order in the app

Using app

About 1 month

Total reviews

1

Average rating

1.0

Developer Reply

Thank you for your feedback. Please contact Rollo Customer Support via https://support.rollo.com and our team will assist you in resolving your issue.

All reviews

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