Rollo for Shopify

Rollo

Print shipping labels and ship orders with discounted rates.
Developer
Rollo
View on App Store
Rollo
Rating
3.7
Feedback
14
Reviews
Chart
#1,982
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

The reviews are sharply mixed, but they lean heavily negative because many users report serious reliability and integration problems. Positive reviews praise the printer hardware and shipping workflow as easy to use, cost effective, and a strong time-saver. Several merchants say the app streamlines shipping, offers good pricing, and that customer support can be fast and helpful when it works well. The negative feedback is concentrated around Shopify integration failures and order syncing issues. Multiple reviewers say orders do not populate, connections need to be repeatedly reset, and shipping information must be entered manually despite the app being connected. Others mention onboarding friction, account blocking, broken updates, and poor support follow-up. Overall, users like the core hardware and the idea of the platform, but many are frustrated that the app experience is unreliable and can make shipping harder instead of easier.

Time spent using app
How long merchants keep the app installed.
Less than an hour 14%
Less than a day 14%
Less than a month 7%
Less than a year 50%
More than a year 14%
All reviews
5 / 5 Share
Oct. 20, 2026

Rollo has been a great platform to use for shipping. The printer itself is easy to use and worth the cost

Store Using app Total reviews Average rating
Singing River Game Calls About 2 months 1 5.0
5 / 5 Share
Aug. 24, 2026

Great printer, easy to use and cost effective. I have been using the original tee for 2 years and it is a workhorse.

Store Using app Total reviews Average rating
Fast Pass Collectibles 4 days 1 5.0
5 / 5 Share
Aug. 15, 2026

The most easiest shipping label service with best pricing.

Store Using app Total reviews Average rating
SHOP LAIT Almost 2 years 1 5.0
1 / 5 Share
July 2, 2026

Only needed for Rollo Ship, which is unusable with Shopify. Cannot buy labels in bulk, unless Rollo Ship decides they can be "grouped", which depends on SKUs and cannot be edited by you. CS verified it wasn't going to work for me. Utter waste of time. Very irritated.

Store Using app Total reviews Average rating
Penultimate Inks 44 minutes 3 3.3
5 / 5 Share
May 10, 2026

Rollo Ship has made a huge difference in my day-to-day. It saves me time, streamlines my shipping process, and makes everything so much easier to manage!! The customer support is also incredibly fast and always on top of things whenever I need help.

Store Using app Total reviews Average rating
Benjie About 1 month 1 5.0

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