Rollo for Shopify

Rollo

Print shipping labels and ship orders with discounted rates.
Developer
Rollo
View on App Store
Rollo
Rating
3.3
Feedback
13
Reviews
Chart
#1,993
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

The reviews for the Rollo Ship app on Shopify are mixed, with both positive and negative feedback from users. Positive aspects highlighted include the ease of use, time-saving features, and efficient customer support. Users appreciate the streamlined shipping process and the overall convenience the app provides. On the other hand, negative reviews mention issues with syncing Shopify orders to Rollo Ship, difficulties in onboarding and account setup, and unreliable performance. Some users experienced frustration with manual data entry and connectivity problems, leading to a lack of order population and functionality issues. Additionally, concerns were raised about the app's compatibility with Shopify and the frequency of app updates causing disruptions.

Time spent using app
How long merchants keep the app installed.
Less than an hour 15%
Less than a day 15%
Less than a month 8%
Less than a year 46%
More than a year 15%
All reviews
5 / 5 Share
Aug. 24, 2026

Great printer, easy to use and cost effective. I have been using the original tee for 2 years and it is a workhorse.

Store Using app Total reviews Average rating
Fast Pass Collectibles 4 days 1 5.0
5 / 5 Share
Aug. 15, 2026

The most easiest shipping label service with best pricing.

Store Using app Total reviews Average rating
SHOP LAIT Almost 2 years 1 5.0
1 / 5 Share
July 2, 2026

Only needed for Rollo Ship, which is unusable with Shopify. Cannot buy labels in bulk, unless Rollo Ship decides they can be "grouped", which depends on SKUs and cannot be edited by you. CS verified it wasn't going to work for me. Utter waste of time. Very irritated.

Store Using app Total reviews Average rating
Penultimate Inks 44 minutes 2 2.5
5 / 5 Share
May 10, 2026

Rollo Ship has made a huge difference in my day-to-day. It saves me time, streamlines my shipping process, and makes everything so much easier to manage!! The customer support is also incredibly fast and always on top of things whenever I need help.

Store Using app Total reviews Average rating
Benjie About 1 month 1 5.0
1 / 5 Share
April 25, 2026

I was excited to try Rollo given their reputation in the small business shipping space, but my experience as a first-time buyer raised immediate concerns. My account was flagged/blocked during onboarding, and the resolution process introduced unnecessary friction for what should be a straightforward setup. As a small business owner, speed and simplicity matter. Most of the information requested during the process was already available, which made the experience feel more cumbersome than it needed to be. To be clear, the hardware itself is solid and well-regarded. However, the onboarding and account experience didn’t meet expectations—especially when compared to how quickly you can get up and running with alternatives like Shopify, Pirate Ship, or ShipStation. Ultimately, I chose to move forward with another solution. If Rollo can streamline their onboarding and reduce friction for legitimate new users, they’ll be in a much stronger position—because the core product has real potential.

Store Using app Total reviews Average rating
Zero Ducks Given 3 months 1 1.0

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