TRENDINDIE review for Roposo Clout Dropshipping

1 / 5

Sept. 10, 2023

BEWARE>> BUNCH OF AMATUERS ARE RUNNING THIS ROPOSO CLOUT>> UNPROOFESSIONAL>> FRAUD. I recently tried this app, but unfortunately too many loopholes. 1. The orders get canceled by their delivery partner, On calling back the customer to take their remarks, some say they never got a call and the delivery person asked the COD and the delivery partner initiates RTO for no reason, which leads to a loss on that specific order, but ROPOSO chargeback that RTO money from your wallet. 2. The payment structure is completely hidden, so you don't know how much money will be processed into your account. Nothing is transparent 3. Their delivery system is really weak, no further attempts are made most of the time and they don't follow up with the delivery partner, When you call the customer they say they haven't received any calls from the delivery partner, hence it results in an RTO. FAKE ATTEMPTS & FAKE REMARKS mostly. Out of 20 orders 16 RTO and 4 Delivered (This is their Delivery and RTO rate). DO NOT USE THIS APP if you want to grow your business. They will drain away your money. 4. When calling their helpline number, they will listen to you and keep you on hold, then the phone call gets disconnected and they don't call back, hence very poor and bad customer service. They have assigned me a Key manager to give me daily reports (but they key manager never got in touch with me, in short they just say but they don't look into the matter and keep you ignoring). I HAVE ALSO MAILED SHOPIFY SUPPORT ABOUT THE SAME: I have been using the service from ROPOSO CLOUT and to let you know that the service is really 3rd grade, I request Shopify to take down your partnership with ROPOSO CLOUT APP as they are cheating numerous Shopify store owners with their downgrade services. 1. Lack of payment clarity, 2. RTO rate is 90% as their delivery system and followup is worst, 3. Very Very bad customer service, They don't resolve the query but keep you waiting and the order gets RTO. 4. When NDR is raised they don't give your remarks a value and function their own way. I request that Shopify take serious action against them and take down their app so that they don't cheat and fraud with other Shopify store owners.

Using app

6 months

Total reviews

1

Average rating

1.0

Developer Reply

Hi Dropshipper, We apologize for this experience. We would need to speak with you to better understand the problem you encountered. We request you to share your contact details here at [email protected]. Solving your issue is our priority. Team Roposo

Roposo Clout Dropshipping for Shopify
Roposo Clout Dropshipping
3.9 star
267 reviews

Sell winning products across India. Free Shipping & COD.

Developer
Shopify App Store