Micro Finds review for Roposo Clout Dropshipping

March 11, 2025

Good for testing products but support is where it falls apart. Good luck if you face any issue. I appreciate the support team in email but the lack of cooperation from the Account Manager kills it all. Since the beginning, I have never had any proper response from the account manager. Seen messages on WhatsApp but no response. Recently 1 of my order(6678484672) got cancelled by clout agent. The order was confirmed by the customer via call + it is marked low risk by Shiprocket system(which is very accurate). I requested via email to reinitiate the order where I was told to contact the account manager which I did. Unfortunately, my messages were read but no response. So, I placed a new same order(7367492653) For the 2nd time and it got cancelled again by the clout agent despite my previous query. I showed my frustration via email and lack of assistance from the account manager. This time I got a call from the account manager(he was probably informed by the email team). Turns out he only kept the messages seen and never read them. I had to explain everything again. He told me to place the same order again so that it can be processed and so I placed the same order(6322081547) for the 3rd time and shared him the order ID. Account manager told me he would give me another call and never did. I texted but as usual no response. Then, guess what! The 3rd order got cancelled again. I have also informed via email as well as the Account Manager to not cancel my orders even if order value is high(normally 1500-1700 as customers purchase multiple units) because it has gone through shiprocket risk verification plus call confirmation. I recently installed this systems and I believe RTO% will drop drastically. Morever, we dropshippers are the ones paying RTO & RVP fees! I request a resolution and a change of my account manager. I don't wish to be rude, but the current account manager seems genuinely slow. My FB ad campaign is also messed up due to the order recreations :( Please hire a better team. I have only started but I can already foresee a lot of issues with such support.