Route Planner & Local Delivery for Shopify

Route Planner & Local Delivery

Routing chaos finally solved with fast & easy local deliveries

Rating

1.0

feedback

3

Reviews

chart

#12,091

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    33%
  • Less than a month
    33%
  • Less than a year
    33%
  • More than a year
    0%

Reviews Summary

The reviews for this Shopify app highlight the main issue of misleading advertising regarding its pricing. Users express frustration at the lack of free functionality and the hidden costs associated with using the app. Many customers feel deceived by the unclear descriptions of the free trial and the actual fees involved. The app's support team is also criticized for not providing transparent answers about the pricing structure, leading to a sense of distrust and disappointment among users. Overall, the negative themes in the reviews revolve around the app not being as advertised in terms of cost and lack of clarity in communication with customers.

Highlights

Misleading advertising regarding pricing
Lack of free functionality
Hidden costs
Unclear descriptions of free trial
Distrust in support team

Rating Breakdown

  • 5
    0% (0 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    100% (3 ratings)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Feb. 11, 2021

this app is not free. There is no free route planning functionality. It is expensive for small businesses.

Using app

10 months

Total reviews

2

Average rating

3.0

1 / 5 Share

May 4, 2020

This is NOT free. Even the 'free trial' which isn't clearly described is not free. The support team wont give a straight answer to the actual fee. Took me all of 2 hours to realise this is basically a scam. Whatever happened to truth in advertizing?

Using app

About 4 hours

Total reviews

2

Average rating

3.0

1 / 5 Share

July 18, 2019

This app is NOT free as advertised. I spent several hours over the course of almost a week installing and configuring the app, following their online directions for creating an account, trying to get my shop connected properly, bouncing around with customer service, and playing phone tag with their agents; all while thinking I could integrate with the Mobile-Free version already downloaded onto my phone. What they do not tell you up front is that in order to use the Shopify version you are REQUIRED to sign up for a paid web subscription to get an API key. They wanted to charge me $248/month to upgrade. I'll be removing the app and finding something with truthful advertising and more reasonable pricing.

Using app

6 days

Total reviews

2

Average rating

3.0

All reviews

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more