Route Planner & Local Delivery
Routing chaos finally solved with fast & easy local deliveries
Rating
1.0
feedback
4
chart
#22,285
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
0%
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Less than a day
25%
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Less than a month
25%
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Less than a year
25%
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More than a year
0%
Reviews Summary
Merchants have expressed frustration with this Shopify App, citing misleading advertising about its pricing. Many users were disappointed to find out that the app is not free as advertised, even the 'free trial' comes with hidden costs. The subscription price is much higher than initially shown in Shopify, making it expensive for small businesses. Customers have reported difficulties in getting straight answers from the support team regarding the actual fees, leading to a sense of being scammed. The lack of transparency and the requirement to sign up for a paid web subscription to use the Shopify version have caused dissatisfaction among users.
Highlights
Review RSS Feed
All reviews
July 12, 2025
After downloading and registering, you will see that the subscription price is much higher than what is shown in Shopify.
Feb. 11, 2021
this app is not free. There is no free route planning functionality. It is expensive for small businesses.
May 4, 2020
This is NOT free. Even the 'free trial' which isn't clearly described is not free. The support team wont give a straight answer to the actual fee. Took me all of 2 hours to realise this is basically a scam. Whatever happened to truth in advertizing?
July 18, 2019
This app is NOT free as advertised. I spent several hours over the course of almost a week installing and configuring the app, following their online directions for creating an account, trying to get my shop connected properly, bouncing around with customer service, and playing phone tag with their agents; all while thinking I could integrate with the Mobile-Free version already downloaded onto my phone. What they do not tell you up front is that in order to use the Shopify version you are REQUIRED to sign up for a paid web subscription to get an API key. They wanted to charge me $248/month to upgrade. I'll be removing the app and finding something with truthful advertising and more reasonable pricing.
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