Route Planner & Local Delivery
Routing chaos finally solved with fast & easy local deliveries
Rating
1.0
feedback
3
chart
#12,091
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
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Less than a day
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Less than a month
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Less than a year
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More than a year
Reviews Summary
The reviews for this Shopify app highlight the main issue of misleading advertising regarding its pricing. Users express frustration at the lack of free functionality and the hidden costs associated with using the app. Many customers feel deceived by the unclear descriptions of the free trial and the actual fees involved. The app's support team is also criticized for not providing transparent answers about the pricing structure, leading to a sense of distrust and disappointment among users. Overall, the negative themes in the reviews revolve around the app not being as advertised in terms of cost and lack of clarity in communication with customers.
Highlights
Rating Breakdown
All reviews
Feb. 11, 2021
this app is not free. There is no free route planning functionality. It is expensive for small businesses.
May 4, 2020
This is NOT free. Even the 'free trial' which isn't clearly described is not free. The support team wont give a straight answer to the actual fee. Took me all of 2 hours to realise this is basically a scam. Whatever happened to truth in advertizing?
July 18, 2019
This app is NOT free as advertised. I spent several hours over the course of almost a week installing and configuring the app, following their online directions for creating an account, trying to get my shop connected properly, bouncing around with customer service, and playing phone tag with their agents; all while thinking I could integrate with the Mobile-Free version already downloaded onto my phone. What they do not tell you up front is that in order to use the Shopify version you are REQUIRED to sign up for a paid web subscription to get an API key. They wanted to charge me $248/month to upgrade. I'll be removing the app and finding something with truthful advertising and more reasonable pricing.
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