Tadabbur Books review for Rush ‑ Order Tracking & EDD

5 / 5

Nov. 21, 2023

This is our favourite Order tracking app. Their customer support is awesome. We have switched from other tracking apps Aftership and Tracktor to Rush. We were encountering carrier mapping problems on Aftership and Tracktor. The customer support team of Rush helped us to resolve these carrier mapping problems by using their app's bult-in carrier assigning rules based on tracking pattern (Regex) feature. A great feature thing about their tracking pattern (Regex) feature is that it has an option feature to customise the carrier assigning rule according to the destination country. Their branded tracking page is an awesome tool to boost sales and display UGC as it integrates with our Reviews app and offers cross-sell / upsell blocks. The AI prediction method of the Estimated Delivery Date app block on the product page is one of our favourite features of Rush app. We definitely highly recommend this app and feel this app is way better than Aftership and Tracktor

Using app

7 days

Total reviews

18

Average rating

4.9

Developer Reply

Hey Tadabbur Books Team! We're absolutely thrilled to hear that Rush has become your favorite order tracking app! 🌟 Your feedback on our customer support team and the features you've highlighted really made our day. We're also glad to know that the app's features have helped you overcome the issues you faced with other tracking apps. We definitely offer personalized solutions that align with your needs. Thank you so much for recommending Rush over other apps. If there's anything more we can do for you, or if you have further insights to share with regards to the tracking page or shipment notifications, we're here to assist :) Cheers to smooth tracking and happy customers! Cherry, Customer Success Lead

Rush ‑ Order Tracking & EDD for Shopify
Rush ‑ Order Tracking & EDD
4.1 star
316 reviews

Rush: Drive Repeat Sales with Order Tracking & Notifications

Developer
Shopify App Store