Capy-era review for Rush ‑ Order Tracking & EDD

June 11, 2024

Update - June 12th Rush App casued THE SAME ISSUE which happened not long ago, where Klaviyo is not triggering the emails. This time it has been almost 2 weeks, but they didn't even update the merchants. Last time it happened, it took them 6+ weeks to fix the ongoing issue. Nightmare. No compensation or anything. Disappointed AGAIN. ________ Rush App has failed to send out any of our push emails via Klaviyo for more than 6 weeks now. The problem hasn't been fixed and they won't even tell us how long it will take. They simple respond with "Our Dev is working on it, please be patient" every time I follow up with them. They are not taking care of merchants too well nowadays. I def do not recommend this app to other merchants who are serious about providing the best customer support for their customers.