SPARKLY ROSES review for Rush ‑ Order Tracking & EDD
Feb. 2, 2024
Great customer service by Ken Michael. I had a problem and he helped me fix it really fast. excited to use the app on my store Edit: Changed from 5 stars to 1 star. after 1 year of use, the app has become unfunctional. I cannot change the carrier when the wrong carrier is assigned. The order does not show any update when in reality there are updates when I check from other websites with the same tracking number. The customer service is closing the chat on me without replying maybe because they are annoyed by me asking them to fix their app. The best app that i have on my store has now become the worst and is not hurting my business. Very unfortunate.
Hey SPARKLY ROSES! I am glad to hear that Ken Michael did his best to assist you! ❤️ If you need help lifting the revenue via parcel tracking page or shipping notifications. Let us know :) 😊 P.S. We just released a new feature where you can build a tracking page with drag and drop blocks! 🥳 Gabriel, Customer Success Lead
Rush: Drive Repeat Sales with Order Tracking & Notifications