Sage Business Cloud Accounting
Seamlessly Synchronize Your Orders To Sage Accounting
Rating
1.5
feedback
9
chart
#3,584
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
11%
-
Less than a day
0%
-
Less than a month
33%
-
Less than a year
44%
-
More than a year
11%
Reviews Summary
The reviews for this Shopify App are quite mixed, with a combination of positive and negative feedback. On the positive side, some users have mentioned that the app worked flawlessly for a long time and the customer support, particularly from Marcel, was exceptional. Users appreciated the effort put in by the support team to resolve issues and make the app functional again. Additionally, some users found that the app performed as advertised, sending invoices to Sage as purchases occurred. However, on the negative side, there are several complaints about the app suddenly stopping working, lack of technical support, and integration issues with Shopify and Sage. Many users expressed frustration with the non-existent or unhelpful customer support, long response times, and difficulties in getting the app to function properly. Some users even raised concerns about the company's credibility and intentions, suspecting data harvesting for commercial purposes.
Highlights
Review RSS Feed
All reviews
Dec. 14, 2023
Working flawlessly for a year, then stopped working (completely our fault as we had a website before Shopify and the references became the same and wouldn't sync because it doesn't want to create duplicates) Marcel from support went above and beyond. a bit of a legend really and updated it so a prefix was added to our invoices and works great again.
Sept. 1, 2023
It was working fine but then all of a sudden stopped. When I click on the app in my Apps section on Shopify i get a 404 Error code. The 'support' has been non-existent. You just talk to Bots... So frustrating...
June 28, 2022
Abysmal. The integration does not work - our Shopify payouts have not pulled into Sage - new invoices have not pulled through into Sage - Void orders still show as payment outstanding in Sage I f only I'd read all the reviews, here on Shopify and via Google, as to how terrible people's experience has been, I would not have bothered with the trial. I think a previous comment seems quite accurate - probably a data harvest and not a real app company at all. I expect both Sage and Shopify to pay better attention to who they are allowing API access and more careful monitoring of the outcomes. This has been a huge waste of time and quite concerning now our finances need resorting.
Oct. 13, 2021
Unfortunately, it takes an average of three days to get a reply to a question, and usually, they will send you to a FAQ, which I had already read. Really it is the worst customer support. That is why I am removing the app. Not helpful at all. I cannot recommend this app.
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