Sage Business Cloud Accounting
Seamlessly Synchronize Your Orders To Sage Accounting
Rating
1.4
feedback
10
chart
#15,038
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
20%
-
Less than a day
0%
-
Less than a month
30%
-
Less than a year
40%
-
More than a year
10%
Reviews Summary
The reviews for this Shopify App are quite mixed, with some users experiencing major issues and lack of customer support while others have had positive experiences with the app functioning well. One common theme in the negative reviews is the non-existent or unhelpful customer support, with users expressing frustration over slow responses and lack of concrete assistance. Issues mentioned include the app suddenly stopping working, integration problems with other platforms like Sage, and difficulties with refunds and missing sales data. On the other hand, positive reviews highlight the app working flawlessly for a period of time and commend the support team for going above and beyond to resolve issues.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Dec. 14, 2023
Working flawlessly for a year, then stopped working (completely our fault as we had a website before Shopify and the references became the same and wouldn't sync because it doesn't want to create duplicates) Marcel from support went above and beyond. a bit of a legend really and updated it so a prefix was added to our invoices and works great again.
Sept. 1, 2023
It was working fine but then all of a sudden stopped. When I click on the app in my Apps section on Shopify i get a 404 Error code. The 'support' has been non-existent. You just talk to Bots... So frustrating...
June 28, 2022
Abysmal. The integration does not work - our Shopify payouts have not pulled into Sage - new invoices have not pulled through into Sage - Void orders still show as payment outstanding in Sage I f only I'd read all the reviews, here on Shopify and via Google, as to how terrible people's experience has been, I would not have bothered with the trial. I think a previous comment seems quite accurate - probably a data harvest and not a real app company at all. I expect both Sage and Shopify to pay better attention to who they are allowing API access and more careful monitoring of the outcomes. This has been a huge waste of time and quite concerning now our finances need resorting.
Oct. 13, 2021
Unfortunately, it takes an average of three days to get a reply to a question, and usually, they will send you to a FAQ, which I had already read. Really it is the worst customer support. That is why I am removing the app. Not helpful at all. I cannot recommend this app.
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