Sage Accounting by Combidesk
The reviews for this Shopify App are mixed, with both positive and negative feedback. On the positive side, users have mentioned that the app worked flawlessly for a long time and the customer support, particularly Marcel, was praised for going above and beyond to resolve issues. Users appreciated the functionality of sending invoices to Sage as purchases happen. However, on the negative side, there were complaints about the app suddenly stopping working, lack of customer support, integration issues with Shopify and Sage, and difficulties in processing refunds properly. Some users also expressed frustration with the lack of access for certain regions like South Africa. Overall, the app seems to have potential but needs improvement in terms of reliability and customer support.
Just doesn't work and customer support is non-existent!
Working flawlessly for a year, then stopped working (completely our fault as we had a website before Shopify and the references became the same and wouldn't sync because it doesn't want to create duplicates) Marcel from support went above and beyond. a bit of a legend really and updated it so a prefix was added to our invoices and works great again.
It was working fine but then all of a sudden stopped. When I click on the app in my Apps section on Shopify i get a 404 Error code. The 'support' has been non-existent. You just talk to Bots... So frustrating...
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