Sage Accounting by Combidesk
The reviews are sharply mixed, but the dominant sentiment is negative. A small number of users say the app works as advertised, syncing invoices into Sage reliably and, in one case, being fixed quickly by a helpful support agent who went above and beyond. These positive comments suggest the app can perform well when it is functioning properly and that responsive support can make a meaningful difference. However, most reviews describe serious problems with reliability and support. Common complaints include the app stopping unexpectedly, 404 errors, failed or incomplete syncing, missing sales, incorrect refund handling, and poor or nonexistent customer service. Several reviewers say they received little to no useful help, with some mentioning bots or very short replies. There are also concerns about limited regional availability and missing features such as POS integration, expense invoicing, and importing past transactions. Overall, the app appears useful in theory but frustrating in practice for many merchants.
Just doesn't work and customer support is non-existent!
Working flawlessly for a year, then stopped working (completely our fault as we had a website before Shopify and the references became the same and wouldn't sync because it doesn't want to create duplicates) Marcel from support went above and beyond. a bit of a legend really and updated it so a prefix was added to our invoices and works great again.
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