Sage Accounting by Combidesk for Shopify

Sage Accounting by Combidesk

Post orders, refunds and VAT to Sage Accounting automatically
Developer
Combidesk
Rating
4.4
Feedback
11
Reviews
Chart
#4,613
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

The reviews are sharply mixed, but the dominant sentiment is negative. A small number of users say the app works as advertised, syncing invoices into Sage reliably and, in one case, being fixed quickly by a helpful support agent who went above and beyond. These positive comments suggest the app can perform well when it is functioning properly and that responsive support can make a meaningful difference. However, most reviews describe serious problems with reliability and support. Common complaints include the app stopping unexpectedly, 404 errors, failed or incomplete syncing, missing sales, incorrect refund handling, and poor or nonexistent customer service. Several reviewers say they received little to no useful help, with some mentioning bots or very short replies. There are also concerns about limited regional availability and missing features such as POS integration, expense invoicing, and importing past transactions. Overall, the app appears useful in theory but frustrating in practice for many merchants.

Time spent using app
How long merchants keep the app installed.
Less than an hour 9%
Less than a day 0%
Less than a month 18%
Less than a year 45%
More than a year 18%
All reviews
5 / 5 Share
Oct. 30, 2026

Store Using app Total reviews Average rating
Gritex Limited — 1 5.0
5 / 5 Share
July 14, 2026

Store Using app Total reviews Average rating
audiokitchen About 4 years 1 5.0
5 / 5 Share
July 13, 2026

Store Using app Total reviews Average rating
Stone Gym Solutions 10 months 4 5.0
1 / 5 Share
March 4, 2025

Just doesn't work and customer support is non-existent!

Store Using app Total reviews Average rating
The Gundog Catalogue Over 1 year 5 4.2
5 / 5 Share
Dec. 14, 2023

Working flawlessly for a year, then stopped working (completely our fault as we had a website before Shopify and the references became the same and wouldn't sync because it doesn't want to create duplicates) Marcel from support went above and beyond. a bit of a legend really and updated it so a prefix was added to our invoices and works great again.

Store Using app Total reviews Average rating
Pro3DShop About 1 year 1 5.0

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